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Customer Service Litigation Paralegal

Location:
Mesa, AZ
Salary:
65k
Posted:
August 25, 2023

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Resume:

ROSALIA M. TOMPAI

*** *. **** **. *.

Mesa, AZ **203

480-***-****

ady7xi@r.postjobfree.com

OBJECTIVE

Seasoned Executive Paralegal adept at maintaining smooth and efficient department operations. Able to make effective decisions with minimal oversight to handle departmental business and firm functions. Skilled legal assistance, research and complex problem-solving

KEY QUALIFICATIONS

●Computer skills: Type 120 wpm, Microsoft Office, Excel, Word, PowerPoint

●Able to maintain confidentiality

●Ability to handle high volume of files whether in pre-lit or litigation

●Detail Oriented

●Transcription Expertise

●Exceptional Customer Service Skills

●Performance Driven and problem solver

●Reliable

●Well Organized

Team Leader, Team Player

WORK EXPERIENCE

Rosalia M. Tompai, Mesa, AZ

August 13, 2013 - August 23, 2023

Litigation Paralegal/Independent Business Owner

2013 - Present date

●Collected case materials such as evidence, exhibits, motions and subpoenas

●Used State and Federal electronic filing systems

●Prepared initial pleadings, responses re: discovery relating to Civil Actions, Family Law and Criminal

●Used online database such as West Law and LexisNexis to examine secondary sources, statutory law, case law and federal and state regulations

●Communicated pertinent information to clients via phone, email and mail.

Phillips & Associates, Phoenix, AZ

November, 2005 - September 2006

Civil Litigation Paralegal

2005-2006

●Answered a high volume of telephone calls from customers

●Maintained contact and followed up on problems that required special handling

●Filed pleadings and required paperwork with court clerk according to strict deadlines

●Prepared demand letters to insurance companies/completed notice of claim and served governmental agencies

●Automated office operations by managing client correspondence, filing, record tracking and data communications

●Exceeded specific team goals and resolved time sensitive issues by partnering with staff to share and implement project initiatives

Rendler & Stevens, P.C., Phoenix, AZ

2009-2013

Saper & Black, Esquires, Phoenix, AZ

2007-2009

Phillips & Associates, Phoenix, AZ

2005-2006

Phillips & Lyon, P.C., Phoenix, AZ

1997-2004

Samuel Kelsall IV, Esq., Phoenix, AZ

1994-1997

April 1987 – December 2002

Skousen, Gulbrandsen & Patience, Mesa, AZ

1987-1988, and 1991-1993

Douglas & Ferrarino, P.C., Mesa, AZ

1989-1990

Independent Contractor for the following:

Donna Boros, Esq., Phoenix, AZ

Denny Dobbins, Esq., Mesa, AZ

Victor & Hall, P.C., Tempe, AZ

Kimmer & Lavelle, P.C., Phoenix, AZ Ortega & Moreno, P.C., Phoenix, AZ

Litigation Paralegal/Legal Assistant/Bookkeeper

●Prepared pleadings, responses and motions, calendaring of appointments, prepared client for deposition, maintained files, prepared demand letters and negotiated settlement/settlement disbursement, transferring of funds from general to trust, intake with client, translation from English to Spanish speaking clients, wrote internal memos, completed department forms and produced reports, as well as transferring real property to client trust

EDUCATION

Maricopa Community College, Mesa AZ – Business Administration and Management AA 05/1992

Lamson Jr. Business College, Mesa, AZ Paralegal Degree 06/1987

Maricopa Skill Center, Phoenix, AZ GED/Word Processing and Clerical Degree 03/1985



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