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Customer Service Rep

Location:
Temecula, CA
Posted:
August 25, 2023

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Resume:

KRISTINA KENNEDY

ady7w7@r.postjobfree.com 619-***-****

**** ******* **; Santee, CA 92071

PROFILE

Organized, dedicated and ambitious professional with excellent attention to detail, and thirst for learning I am interested in joining your company with over 5 years experience in AR resolution.

EXPERIENCE

September 2014-July 2019

RCMS AR Specialist Allscripts (Previously CHMB)

Verified insurance Eligibility through various payer portal websites

Performed exhaustive and meticulous review of accounts receivable following up on unpaid claims with payers

Performed extensive appeals, gathering information to support medical necessity and performing coding recommendations.

Top performer exceeding 100% productivity on a continuous basis

Oct 2011-March 2012

March 2009-Sep 2011

Nov 2005-Feb 2009

Internship Keith & Company

Enter new patients, verify eligibility, file e-leans, aging reports

Customer Service Rep Kahn’s Cave

Balance all cash transactions at end of shift, answer phones

Cashier Home Depot

Cash register, opened new credit card accounts

EDUCATION

UEI – Medical Billing and Coding

GRADUATED: NOV 2011

PERFECT ATTENDANCE, HONOR ROLL, MENTOR

KEY SKILLS AND CHARACTERISTICS

·Critical Thinking

·Handling Pressure

·Problem Solving

·Attention to detail

·Microsoft Office Suite

·Allscripts Practice Management

·Adaptability

REFERENCES – FURNISHED UPON REQUEST



Contact this candidate