Account Executive Customer Service
Resume:
**********@*****.***
WORK EXPERIENCE
NorCal Distribution 10/19-09/20
Develop & manage a portfolio of key accounts, establishing strong relationships with owners & buyers Leverage product knowledge & company history to effectively communicate the value of our products & upsell to clients, consistently achieving sales goals
Collaborate with cross-functional teams to support marketing initiatives & ensure product sell-through Drive business growth by generating new leads, turning prospects into customers, & maximizing upsell opportunities Maintain accurate records of sales activities & customer interactions using CRM software (Leaflink) Conduct weekly store visits to maintain inventory management & drive brand presence through effective merchandising strategies
Stay up to date with industry trends, competitor activities, & regulatory changes to provide valuable insights and recommendations
ACCOUNT EXECUTIVE
SKILLS
ESTHETICIAN
Create personalized facial & body treatments using various cutting edge machines including Hydrafacial, Viora Radio- frequency, Oxy-Geneo, Pagani T-Shock, Cryo, Microdermabrasion, Hydra-dermabrasion, & Body Cavitation services to achieve optimal results
Employ effective sales techniques to promote skincare products, packages, & services, while providing an exceptional customer experience
Proficient in Lira products & protocols
Conduct thorough consultations with clients to understand their skincare concerns & goals Act as a frontline source of information for guests, providing detailed knowledge about services & products JUNIOR ACCOUNT EXECUTIVE
Mary's Medicinals 05/17-10/19
Represent the Mary's Medicinal brand portfolio at special events, pop up events, trade shows, conventions, retail locations, or community events to increase brand awareness, propagate the brand image, generate sales opportunities, & build customer loyalty
Develop impactful social media posts & communicate information about our products online & offline to effectively gain product awareness & reach a broader audience
Maintain a thorough understanding of the product portfolio to inform & educate potential & existing customers Network & gain the trust of potential consumers & partners Create awareness, attention, & generate sales leads at events & booth setups by implementing innovative promotional tactics
& strategies
Provide feedback to the marketing & product departments regarding customers insights & questions Organize & execute staff educations through various accounts Develop & maintain a strong network within the industry, fostering partnerships & driving customer acquisition Sales & negotiation
Relationship building & account management
Product knowledge & brand representation
Excellent interpersonal & communication skills
Self-motivated & results-oriented
Proficient in CRM software & Microsoft Office Suite MEGAN OLSON
Le Caprice Cosmetic Spa 04/23-present
ESTHETICIAN
Blue Water Day Spa 07/23-present
Create customized facial based on skin analysis
perform facials including Microdermabrasion, chemical peels, gua sha, high frequency, & Lymphatic Facial Massage Employ effective sales techniques to promote skincare products & services while providing an exceptional customer experience Proficient in PCA & Farmhouse Fresh products & protocols Conduct thorough consultations with clients to understand their skincare concerns & goals Act as a frontline source of information for guests, providing detailed knowledge about services & products
Contact this candidate