Bobbie Thompson

Po Box ****** Garland, TX ***** 214-***-****

Email: ady7u7@r.postjobfree.com

Skills • Mortgage Application iPortal • Microsoft Office • Business management • Submission preparation • Employee training • Ability to adapt to new projects, Ability to multitask, Team player

Professional Summary: Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals. All previous jobs 40 or more hours were worked.

Experience: Loan Simple Englewood, Colorado October 2021 - December 2021 Government Insurer • Reviewed FHA, VA, and USDA files in a timely manner for completeness and accuracy Insures FHA Loans online by updating FHA Connection and completing the appropriate ensuring screens to obtain MIC. or loan Guarantee • Communicated professionally when notifying the appropriate party or Borrower as to documentation required for completion. • Prepared and sent all insuring packages as requested by the government agency for audit requests and track loan progressions until they are approved and cleared. • Tracked and monitored the eligibility dates for all files to be insured or for ensuring upon binder call. • Corrected deficiencies and communicated with appropriate government agencies to resolve issues. • Pursued all missing documentation and correction of any inaccurate documents, paid up front MIP fees.

Mr. Cooper Lewisville, TX October 2020 - August 2021 SR. Government Insurer • Reviewed VA, files in a timely manner for completeness and accuracy Insures VA Loans online by updating VA Portal and completing the appropriate ensuring screens to obtain Loan Guarantee. • Communicated professionally when notifying the appropriate party or Borrower as to documentation required for completion. • Prepared and sent all insuring packages as requested by the government agency for audit requests and track loan progressions until they are approved and cleared.

• Pursued all missing documentation and correction of any inaccurate documentation. Caliber Home Loans Coppell, TX June 2016 - April 2018 VA Government Insuring Analyst • Reviewed each file and made sure it met all guidelines and procedures before submitting it for audit. • Delivered and tracked all files after submission for insurance of the certificate. • Communicated professionally when notifying the appropriate party or Borrower as to documentation required for completion. Review VA, files in a timely manner for completeness and accuracy Insures VA Loans online by updating VA Portal and completing the appropriate ensuring screens to obtain Loan Guarantee.. • Pursued all missing documentation and correction Bobbie Thompson

Po Box 494984 Garland, TX 75049 214-***-****

Email: ady7u7@r.postjobfree.com

of any inaccurate document. Mentor and train new employees, QC employees work for accuracy before insuring.

Pacific Union Financial Dallas,TX September 2015 - May 2016 Government Insuring Analyst

• Reviewed FHA, VA, and USDA files in a timely manner for completeness and accuracy Insures FHA Loans online by updating FHA Connection and completing the appropriate ensuring screens to obtain MIC. • Communicated professionally when notifying the appropriate party or Borrower as to documentation required for completion.

• Prepared and sent all insuring packages as requested by the government agency for audit requests and track loan progressions until they are approved and cleared. • Tracked and monitored the eligibility dates for all files to be insured or for ensuring upon binder call. • Corrected deficiencies and communicated with appropriate government agencies to resolve issues. • Pursued all missing documentation and correction of any inaccurate documentation.

Strategic Staffing San Antonio, TX September 2014 - March 2015 RESPA Forensic Auditor Underwriter •

Utilized underwriter skills to review files for HMDA to determine if the loan was disposition with the correct Government monitoring information. • Validated loan purposes, borrowers, action dates, government monitoring, and all information regarding HUMDA. Review DU findings, answer customers question regarding HMDA New Bold Advisor Irving, TX May 2011 - December 2012 Escalation Manager /Quality Assurance Analyst • Provided Quality Assurance reviews for foreclosed loans daily. • Completed checklist for the loss mitigation decision. Money Comp Financial Texarkana, TX April 2005 - November 2007 Manager/Broker • Trained new employees professionally. • Provided conforming, and non-conforming loans specialty in Subprime lending. • Performed operational and annual reports to Texas Savings and Loan. • Coordinated and resolved any deficiencies.

Education: High School Diploma - General Studies Roosevelt High School, Dallas, TX

Texarkana College: Drug and Alcohol Counseling and Office Careers