Administrative Assistant Accounts Receivable
Resume:
Kimberley A. McAllister
Walpole, MA 02081
ady7sv@r.postjobfree.com
EXPERIENCE
ConvergeOne Bloomington, MN
Inside Sales Representative January 2023- Present
Collaborates with Sales Directors (SD), National Account Managers (NAM) & Solution Architect (SA) to determine strategic sales approaches
Establishes and maintains an ongoing rapport with existing and potential customers
Provides excellent Customer Service by responding to information requests, troubleshooting account issues or order management issues
Interacts with existing customers, primarily by phone and email, generate sales quotations, and place sales orders
Completes customer order management; including, working within the CRM system, preparing customer order for placement by providing an accurate package to colleagues utilizing the order checklist, corresponding with NAM, Procurement, Project Management and the Customer throughout the sales cycle and delivery process
Uses manufacturer tools to secure deal registration and/or special pricing
Ensures order accuracy and orders are in line with ConvergeOne best practices; margin percentages, discounts
Renews and provisions subscriptions
Updates and keeps key account information current for customers
Assists with and provides NAM Onboard training for new hire
Works transparently and seamlessly with Sales Support Representatives (SSR)
Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales knowledge
Keeps current on company policies, procedures, and objectives, clarifying them with Manager when and if questions arise, and is always prepared to accurately discuss these policies to our customers
Integration Partners, Inc Lexington, Massachusetts
Integration Partners is an award-winning, nationwide IT services engineering firm
Accounts Receivable Specialist October 2014 – January 2023
Responsible for preparing all customer invoices for the company using Sage, Excel, Service Now and QuickBooks
Work closely with Sales, Purchasing and Project Managers to ensure accurate information
Provide CEO with data weekly for Financial Planning, Quarterly invoicing, Reconciliations and Special Billing
Assisted in developing an archive system for accounts receivable information
Trained all new incoming AR/AP Specialists on job duties to accelerate productivity and accuracy
Sanofi-Aventis & Genzyme Corporation Cambridge, Massachusetts
Senior Account Business Specialist August 2009 – October 2014
Project Management
Through SAP, SalesLogix, MFG Pro and Oracle, manage and resolve financial issues
Business Development
Maintain a high level of knowledge regarding the company’s $2 billion product line and serve as a
resource for physicians, pharmacy buyers, hospital CEO’s, doctors and patients
` Establish new accounts, qualify prospective clients and develop relationships within account
Finance Management
Protect the viability of Genzyme Corporation by managing all collections activity in a
designated region
Oversee the Accounting Department to ensure proper cash application to each account
Genzyme Corporation Cambridge, Massachusetts
Senior Account Manager November 2006 – 2009
Manage a national territory
Facilitate treatment schedules and track patients infusions
Needham Family Practice Needham, Massachusetts
Medical Administrative Assistant October 2003-February 2006
Process billing claims with Insurance companies; Coordinate with billing specialists and resolve billing inquires ‘in’
and ‘out’ of network
Handle highly confidential and sensitive material with complete professionalism, privacy and care
Calendar management; scheduling and prioritizing doctor/patient appointments
EDUCATION
Massachusetts College of Liberal Arts 2002 North Adams, Massachusetts
Bachelor of Arts - Sociology Degree
Graduate Cum Laude with a 4.0 GPA
PROFESSIONAL HIGHLIGHTS & SKILLS
Entrusted by Executive Team with the organizations master financial information
AchieveGlobal Certification for Excellence in Customer Relationships
SPOT Award for Collaborative Teamwork
Genzyme’s DSS Toy Drive Organizer
Mircosoft Excel Advanced Training Program
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