Arn Steven Le Cadiente

ady7ri@r.postjobfree.com 093******** General Santos City, Philippines

Profile

I’m Steven. A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I specialize in customer service, appointment setting & cold calling and have worked with different campaigns. No matter what is the account, my goal is to make your business grow by providing a proven result. I always have my eyes for ways to increase productivity & profit. Professional Experience

Mutual Fund Company, Appointment Setter

•Calling financial companies and offering our ETF's & mutual funds.

•Calling financial advisor and inviting them to webinar. Haulla, Cold caller

•Cold calling cx if they want a reliable and cheap trash pick up service Easy Answer, Appointment Setter

•Cold calling business if they need a virtual receptionist Etn America, Cold caller

•Prequalifying cx if they are eligible to have a solar power

•Calling cx if they need a contractor

•Assist cx if they need moving service

•Assist cx if they need legal service

Alpha connect, Customer care

•Assist cx w/ their account

•Help cx w/ their orders

Sutherland Global Inc, Customer Service Representative

•Assist cx w/ their billing concern

•Upselling

CTC BPO Inc, Tech Support

•Assist cx w/ their technical concern

Skills

Outstanding Customer service

Attention to Detail

Organized

Great Communication

Problem Solver

Familiar with Microsoft Office Suite

Familiar with Slack, Zoom, Google meet, Discord

Proficient with Dialers

Proficient with CRM's

Quickbooks and Xero certified

Calendar and Email management

Familiar with Google docs

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