Security Officer Customer Service
Resume:
JELISA BELL
*********@*****.***
OBJECTIVES
Certified and registered unarmed and armed security guard with 3 years of experience in hospital security patrolling, monitoring surveillance cameras, checking identities, resolving conflicts, and handling unmarked vehicles. Eager to apply my strong observation, communication, and supervision to expand to the next level of security.
EDUCATION
Greenville High School, Greenville, MS
High school Diploma
Mississippi Delta Community College, Moorhead, MS
Associate Degree
EXPERIENCE
May 2017-Februrary 2020
Lead Cabling Hyve Solutions
Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring any issues, and ensuring production targets, and quality standards are met in order to meet the requirements of the customer.
February 2020-May 2022
Unarmed Security Officer / Supervisor G4S/Allied Universal
Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, and access points; permitting entry. Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers. Assist staff when is needed when a patient or visitor is becoming out of control. Greet visitors and patients and make sure visitors receive a pass to enter the facility.
May 2022- December 2022
Armed Security Officer Encore Security
Patrolling an assigned area on foot or in a vehicle to observe for signs of danger or criminal activity. Reporting suspicious activity or occurrences to supervisors or law enforcement officials. Responding to emergency situations such as fires or natural disasters, including providing first aid or evacuating individuals from the scene.
June 2022-present
Unarmed Security Officer Security Engineers
Assume overall responsibility for the safety and security of designated areas. Patrol designated areas in accordance with outlined security procedures. Identify potential security risks and respond accordingly. Complete incident reports and required documentation for all security incidents. Ensure all employees and visitors have proper credentials for accessing buildings (ID badges and passes). Respond to emergencies and incidents within designated areas promptly and according to policy .Assist employees and visitors with any concerns they might have. Escalate emergency situations to law enforcement as needed and monitor alarms and security cameras.
SKILLS
Management, Leadership, Microsoft Words, Excel, Outlook, Communication, Customer service, Decision Making, Conflict Resolution, Inventory, Critical Thinking, Incident Reports, Patrolling, Monitoring Surveillance, Problem Solving, Safety Management, Written and verbal communication
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