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Customer Service Nursing Assistant

Location:
Columbus, MS
Posted:
August 25, 2023

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Resume:

Jacqulyn S BEARD

*** ******** ** ******** ** ****2

662-***-****

ady7o9@r.postjobfree.com

Skills Summary

Experience and detailed-oriented CNA with proven skills and the ability to perform a broad range of function quickly and accuracy in a fast paced environment. Skilled at multi-tasking, recognized for dedicated, work ethic, and going the extra mile to get the job done. Excellent interpersonal skills.

●Certified Nursing Assistant

●Customer service representative

●Cashier

●CPR and First aid Certified

Experience

Cracker Barrel

Server 04/2016 - Present

Running food (making sure hot food gets out hot and cold food gets out cold no melted ice cream are do not leave salads under heat lamp)

Getting drinks out cold

Taken orders

Rolling silver wear

Cleaning tables and doing side work which consist of restocking and cleaning the server line)

Making coffee and tea

Taking to go orders

Food Giant

Cashier/Produce 11/2009 - 12/2014

Handle cash transactions with customers

Scan goods and collect payments

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Make sales referrals, cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving establishments

Maintain clean and tidy checkout areas

Keep reports of transactions

Bag, box or wrap packages

Pleasantly deal with customers to ensure satisfaction

Windsor Place Nursing

CNA 04/2005 – 07/2009

Provides patients' personal hygiene by giving bedpans, urinals, baths, back rubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

Provides adjunct care by administering enemas, douches, sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.

Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

Documents actions by completing forms, reports, logs, and records.

Maintains work operations by following policies and procedures.

Protects organization's value by keeping patient information confidential.

Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and OSHA standards.

Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.

Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Loves Travel Stop 2017-2023

Shift leader/Deli Manager

Cashier, deli duties, excellent customer service skills. Also worked in the subway there as well

Education

Pickens County High School Pickensville, AL 35402

May 2000

Bevil State Community College Fayette, AL

March 2005 Certified Nursing Assistant



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