Scrum Master Product Owner

Anne Chiara Zie Bisi

PROFESSIONAL SUMMARY

Seasoned Certified Senior Scrum Master/Agile Consultant With A Proven Track Record Of Delivering Projects On Time And Within Budget. Skilled In Leading Cross-Functional Teams, Coaching And Mentoring, And Implementing Agile Methodologies. Effective Communicator And Problem Solver, Dedicated To Fostering Collaboration And Continuous Improvement

SKILLS

-Project management (Waterfall & Agile)

-Strong communication skills

-Business & IT Planning

-Agile Frameworks: SAFe, Scrum, Kanban

-Servant Leader

-Team building

-Quality Assurance

-Capacity planning

-Tools & Technologies: JIRA, Azure DevOps, Rally, Slack, Teams, SQL, Java, .NET, AWS, Teams

-Agile Coaching

-Process improvement

-Requirements gatherings

-Software testing

-Best Practice frameworks

-Change management

-Project documentation

-MS Office: Excel, word, Assess

-MS Office: Word, PPT, Excel

EDUCATION

Catholic University of Cameroon, Bamenda

2012 – 2015 : BSc in MANAGEMENT

Certifications:

-CSM- Certified Scrum Master through Scrum Alliance

-SAFe Advance Scrum Master through scaled agile framework

-PSM 1 (Professional Scrum Master 1) -Scrum.org

-SAFe Agilist (SA)

WORK EXPERIENCE

April 2022 - Present

Sr Scrum Master: Bank of America

Hybrid

Working in close collaboration with the RTE to coordinate PI planning activities and help the RTE to run ceremonies like Iteration review for the ART when she is OOO.

Responsible for scheduling and facilitating all scrum ceremonies such as DSU, Backlog / feature refinement, Iteration Planning, Iteration Review, Iteration Retrospective.

Introduce the idea of weekly refinement to the team and to the PO so that we can refine features ahead of time and get the features ready for the next PI.

work with the PO to prioritize requirements leveraging the MoSCoW technique.

Collaborated with Product owner and development team members to prioritize and refine stories.

using Jira and hence having a healthy backlog for subsequent iterations.

Coaching team members to work as a team and not in silos and encouraging paired programming to help foster collaboration within the team.

Collaborated with team members during the PI planning session, identify risks and dependencies and ensure the risks are mitigated and dependencies mapped to align with other teams.

Coached and empowered teams to be self-organized, Self-managing while being transparent with their work and giving rooms to stakeholders to inspect.

Use the DSU to foster collaboration among team members as they get to talk about what they are working on and mention their impediments if they have any.

Organized team building events to build trust and enhance better collaboration within the team.

We leveraged metrics like backlog health, Velocity, burndown charts and most importantly the happiness metrics which help us as a team to know if we are working towards the sprint goal or not and we adapt and make necessary changes as needed.

I also make sure I document the outcome of all events, especially the retro in confluence so that stakeholders with vested interest in what we are building as a team can always see how we inspect and adapt on our process.

I ensure that all action items at our iteration retro is documented and the whole team follows up to ensure we implement the action items in our next iterations.

Oct 2020 – March 2022

Sr Scrum Master: Capital One

Viginia Fairfax

Introduce ideas & practices to create better collaboration & transparency between multiple scrum teams.

Facilitates and monitor scrum ceremonies, planning sessions and scrum of scrums, as necessary.

Taught Agile methods through workshops, customized training, and 1-on-1 coaching.

Use Agile Survey as a tool to identify the level of maturity of the scrum team.

Identified areas of improvement (Agile Survey) from a team level facilitated a conversation on act items to work on from sprint to sprint (add action items to sprint backlog)

Held each other accountable by establishing a working agreement.

Use working agreement to promote transparency and self-management.

Protect the teams from disturbances.

Cultivate and promote the culture of relentless continuous improvement.

Remove impediments and escalate when needed.

Ensure Epics and stories created by Product Owner are well details (acceptance criteria and description are clean) before presenting them to the team for refinement.

Encouraged practices that help scrum teams reduce technical debt sprint (Pair Programming, Code Review, TDD, Refactoring)

Responsible for Identifying risks and impediments such as blockers, issues, critical defects, resolve/mitigated them daily.

Jan 2017 – June 2020

Scrum Master: M&T Bank

New York City, NY

Lead and coach scrum teams to ensure Agile principles and scrum practices are understood and applied using Scrum, Kanban, or other Agile frameworks.

Increase throughput by coaching and applying WIP limits, theory of constraints, lean principles, and systems thinking.

Encourage team to self-organize around the prioritized backlog of work and application of standards.

Work with other Scrum master’s and Agile experts to align and advise on plans to help the organization mature in Agility.

Look out for the best interest of the team and keep them on track by removing distractions and / or escalating obstacles.

Support Product Owner in backlog grooming and in effectively working with Agile teams.

Promote and reiterate Product Owner vison, roadmap, and backlog to ensure we are working together to create an actionable backlog of Features and Stories.

Create and deliver training and coaching workshops as needed to improve in Agile understanding and application.

Jan 2016 - Nov 2016

Project Support/Scrum Master: Express Scripts

Franklin Lakes, NJ

Acts as a servant leader and ensures adherence to scrum practices in order to continually improve team’s performance, value and functionality delivery.

Lead and coached the product owner on how to write good user stories, maintain a healthy backlog that met the INVEST criteria, story estimation and breaking down EPICs as necessary.

Work closely and support the product owner with respect to big room planning, backlog refinement, managing and prioritizing product backlog items.

Assist the development team in identifying, removing, and escalating impediments to escalate to solution manager if required.

Work closely with the other teams to track team dependencies and drive execution of program increment deliverables.

Report and track key metrics weekly through burndown and burn up charts, velocity, defect summary reports, metrics and made sure team progress radiated to the teams, program manager and key stakeholders

Remove all impediments or guide the team to remove impediments.

Ensure observance of DoD (definition of done)

Helped in developing a more trusting, collaborative, and transparent team environment where problems could be raised without fear of blame or being judged with a complete focus on problem resolution.

Helped teams improve velocity by incorporating capacity planning during sprint planning and helping team members improve estimation with planning poker.

ADDRESS:

North Carolina, 28202

PHONE: +1-781-***-****

EMAIL: **********@*****.***

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