Resume

ARUNKUMAR N MOBILE NO: +91-740*******

No. 14, Gopal Chetty Street, MAIL_ID: ady7ho@r.postjobfree.com Anakaputhur,

Chennai - 600070

Objective:

Seeking a position which will improve my current skills, have a good scope to learn and implement innovative ideas within the organization. Career Summary:

Firstsource Solutions Limited (04/05/2016 - 30/07/2017)

Having 1 year 2 months of experience Medical Health Care Enrolments and Billing process.

Enrolling patient eligibility and claim insurance and review denial claims to appeal generating member invoices and payment posting.

Have an experience with CRM – Client relationship management portal and resolving to denied insurance and modifying as per the request.

Effectively handling the Customer request within SLA's. NTT DATA Global Delivery Services Pvt Ltd (04/12/2017 – Till Now)

2 years of experience in U.S Data Entry project

3 years of experience in policy holder services

Activation and Deactivation of policy

Requesting payment amount from policy owner

Premium updating to the policy based on owner request

Letter will be sent to Policy Owner based on the process done in their policies. RESPONSIBILITIES

Helping the team in need of support in finishing backlogs.

Handling all types of denials across various payers.

Providing timely follow up and ensure on correct payment.

As a Customer Care rep, I worked in queries handling process.

Worked on data capture and entry, team management and reporting as and when needed by management.

Life insurance – End to end process for the life insurance, issuing the policy, all the financial and non-financial transaction.

o Etc. (Application used: Citrix, Life sys and Image portal).

Worked on more than 10 Work types – Validating, insured eligibility, plan and benefit coverage and insured information.

Doing validation on Financial and Non-financial Transaction.

Worked on Both Manual and Auto transaction.

Handling all the TC work for new joiner to Meet the target set and without breaching the SLA.

Educational Qualification:

Degree Institute

Year of

Passing

Aggregate Marks

B.Sc SA A.M.Jain College, Chennai (Madras University) 2016 70% HSC Govt Hr. Sec. School, Anakaputhur (State Board) 2013 55% S.S.L.C Govt Hr. Sec. School, Anakaputhur (State Board) 2011 75% Software Proficiency:

Operating system : Windows & Linux

Packages Tools : MS Office

Achievements and Activities:

Winner in Zonal level Basketball

Actively participated in various sports event conducted in our college and in office. Personal Skills:

Teamwork and Co-ordination

Smart Worker

Time Management

Personal Details:

Name : Arunkumar N

Date of Birth : 18-12-1995

Gender : Male

Languages Known : Tamil, English, and Telugu

Interest : Cricket, Volleyball, Foot Ball and Gym

Declaration:

I do hereby declare that all the information furnished above is true to the best of my Knowledge.

Date: Yours Faithfully,

Place: Arunkumar N

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