Customer Service Delivery Driver
Resume:
Raymond Montes
*********@******.***
Summary
Organized and diligent, oral and interpersonal communication skills, detailed oriented, able to handle multiple projects and meet deadlines under pressure. Excellent customer service and sales tech. multitasker, always have a positive attitude, keeps environment positive.
Objective
Actively seeking a new position where I can provide exceptional service, build loyal relationships, solve problems and increase sales.
Qualifications
General Lean manufacturing knowledge
Team builder and team player.
Ability to read and understand assembly plans and specifications.
Exceptional interpersonal and communications skills.
Hands on learner and skilled with tools.
Bilingual - Spanish (Speak, Read & Write Fluently)
Fast learner
Calm under pressure
Problem solver
Complete my job with integrity
Resolve customer complaints
Independent Contractor driver
Build Customer Loyalty
Active listening skills
Professional Experience
DCS- The reliable courier 2018- Present
Independent Contractor Driver
oBox Truck/ Sprinter Van
oHandle customer inquiries, complaints, billing questions and payment service request.
oManage a high-volume workload within a deadline-driven environment.
oManage a variety of customer service calls and administrative task to resolve customer issues quickly and efficiently
oManage pick-ups and deliveries
oSend invoices
oDistribute packages and documents
oPlan and follow the most efficient routes for delivery
oB2B
oLabel & Scan merchandise
oRGA’s
oCustomer Sales
oSet up new routes
oUnload product to customers
oResponsible for training new hires
oDeliver items to destination in time-efficient manner, ensure its safety and take signatures to make sure that any special information is passed on to the recipient.
oDeliver medical supplies and medications to patients
UPS, Fontana Ca 2018
Package Handler
oPackaging
oSealing Product
oAssembling Carton
oRestocking
oRepackage
oScan
oLabeling
oZip tie
Niagra Bottling, Fontana Ca 2016-2018
Wire assembler
·Wire/ plastic products services
oBraiding
oAssembly
oInjection Molding
oExtrusion Molding
oWire stripping
oRubber molding
·Metal products & services
oFabrication
oTool & die
oCoating & finishing
Napa Auto Parts Los Angeles, Ca 2014-2016
·Parts delivery driver
·Collect payments from shops
·Drove company trucks
·Ability to locate and stock parts
·Skills to sell to commercial customers
·File invoices
·Customer service
·Satisfy customer
Homeboy Industries Los Angeles, Ca 2010-2013
Office Clerk
Responsible for answering phones, inbound and outbound calls, mentor, customer service, package merchandise, silk screening
Education
2004
GED, Dolores Mission Alternative High School
Contact this candidate