Emily Tyndall

ady7d6@r.postjobfree.com - 480-***-****

SUMMARY: Experienced customer service representative with 5+ years’ experience and about 10 years’ experience in general customer service and ~1 year of data processing experience, in a fast-paced work environment, with information both physically and electronically, using third-party and Microsoft applications. SKILLS:

● Organization with attention to detail in filing records, banking information, and data entry

● Teachable and friendly personality with a desire to learn

● Reliable, genuine, and loyal in serving company needs

● Experience with Microsoft Office and Teams programs

● Respectful and caring with individuals and merchants

● Knowledgeable in reconciling credit card information and transactions

● Managing schedules and workforce deadlines for business needs

● Committed to fulfilling all required workplace duties EXPERIENCE:

Cracker Barrel, Retail Associate 01/2023 - 08/2023

● Candidly promoted and sold a variety of retail options for guests

● Increased sales and awarded an extended work schedule

● Earned an opportunity for advancement within the company Mancuso’s Restaurant, Seating Hostess 10/2022 - 12/2022 Customer Service Representative, Peckham Inc. 01/2016 - 03/2022

● Used Microsoft Office and Teams forum to communicate with team members, team leads, and supervisors

● Accessed government systems to resolve customer inquiries–written and verbal

● Followed policies to manage private and secure data with customers

● Passed and maintained an MRPT Security Clearance background check

● Kindly provide requested information to customers

● Mentored in new-hire classes, with the training team Front Desk Secretary (Cashier/Filer), Van Buick GMC 04/2015 - 12/2015

● Reconciled statements for accounting

● Accounted for settlements on all credit card machines

● Managed service advisor’s data with spreadsheet reports

● Sorted, filed, and closed service advisor’s paperwork EDUCATION:

Paradise Valley Community College

Major: Honors Associates in Arts Cumulative GPA: 3.5

Contact this candidate