Customer Service Data Entry

Alexis Travers

410-***-**** ******.*******@*******.***

SUMMARY

A highly motivated professional with well over a decade of experience working in customer service. Individual committed to collaborating with peers to find the best solution for client inquiries. Seeking opportunities to leverage skills to make

a greater impact on the client experience.

EDUCATION

SECONDARY SCHOOL St. Francis of Assisi High School

SKILLS

Microsoft Office Suite - Attention to Detail - Conflict Management -

Excellent Written and Verbal Communication Skills - Data Entry - Accounting/Bookkeeping

PROFESSIONAL LICENSES

Insurance Producers License in MD and GA

Expiration Date: 04/30/2025

PROFESSIONAL EXPERIENCE

RECRUITMENT MANAGEMENT -- KA NOTARIES LLC.

2018 - Present

● Responsible the hiring, certification, and the onboarding of new employees with training and fieldwork as certified notary signing agents

●Create and enforce strategies to properly complete all company bookkeeping, account payable, and receivables.

ALL PRO AUTO CARE -- LEAD CLAIMS SPECIALIST/AUTO

September 2022- Present

●Responsible for all claims processing, invoices, insurance company communications, parts & quality assurance for services.

●Evaluate and handle claim payments and resolution of claims without payments

●Negotiated repair process between the body shop and multiple insurance companies

●Provided claims customer service support for the client.

ACCOUNTING/CONSULTING SPECIALIST --ATB TAX PREP CONSULTING SERVICES

2004- 2013

●Dedicated optimal privacy measures to maintain our clients information confidential

●Prepared federal tax docs by assembling and analyzing

CUSTOMER SERVICE -- BALTIMORE LIFE INSURANCE COMPANY

1999-2004

●Handled complains resolving issues

●Offered annuities and Ira's

●Updated clients accounts

●Assisted with claims

●Assisting with taking payments

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