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Technical Support Vulnerability Management

Location:
Pune, Maharashtra, India
Salary:
13 lacks
Posted:
August 24, 2023

Contact this candidate

Resume:

Vijay Vitthal Bhangare

Profile: SCCM (MECM) Server / Vulnerability Management / Team lead

Mobile -992-***-****

E-mail:- ady7cw@r.postjobfree.com

Office: - ady7cw@r.postjobfree.com

Brief Profile

6+ Experience in Microsoft update deployment and Application packaging, Vulnerability management.

13+ years of Hands on experience on Windows platform and support.

Hands on experience in writing windows PowerShell, Batch scripts and Excel VB script.

Handling 10+ team members.

High flexible and capability of learning new things.

Software Skill sets

Operating System:-

Client Side: - Windows 98/ME/2000/XP/2007/2010,

Server Side: - Windows 2012, Windows 2008, Windows 2003&Red Hat Linux 4, AIX.

Programming Language:-

Languages :- C, C++, Java Applet, Visual Basic 6,

Scripting : -Batch Scripting, PowerShell, VB scripting.

Query languages: SQL, MY SQL,& MS Access 2003.

Technical Skill Sets

Networking/ server / programming:-

Microsoft updates deployment and patching. MECM 2023

Application packaging and deployment via MECM

3rd party software package creation and deployment like Java, Adobe flash, foxit, Google chrome.

Microsoft vulnerability management, assessment and troubleshooting.

Windows 2003, 2012 and 2008 server management and configuration.

Backup and restoration experience using CA ARC serve.

Installation and management of SCCM 2007 and SCCM 2012.

Finding and troubleshooting on windows XP desktop application.

Good knowledge and experience of Powershell, batch scripting and VB scripting.

Configuring and managing print server, DHCP and DNS server.

Knowledge of AIX, Redhat, VMware servers, Azure cloud technology

Certification and Training

Company internal certification Azure fundamental training completed

MCTS certification for Administering and deploying system center 2012 configuration manager.

CCNA (Cisco certified network associate) certification. (CSC011174280) (Feb 26, 2010).

MCP: Installing and configuring windows server 2012.

Completed training course MCSE, LINUX 4, CCNA, Exchange server, AIX server.

Section 1.01Work Experience

Current

Organization : Syntel Pvt.Ltd.

Project : Willis Towers Watson

Duration : Nov 2017 to till date

Job Profile : Consultant,

Job Responsibilities:

Create and Deploy MSU update in monthly activity, create calendar for patching activity, create notification and raise changes for monthly activity.

Deploy monthly update globally over 10000+ server and 4000+ desktops

Create and deploy 3rd party application like Java, Adobe, Chrome Mozila, notepad++,7-zip

Create customize package in solarwind server package manager and publish in console.

Have experience on application packaging and deployment

Create and deploy 365 and windows feature update as per customer requirement.

Created powershell script to create collection, collection membership, deployment of MSU, application, compliance report.

Working on noncompliance and vulnerability management

Experience on Microsoft vulnerability management and troubleshooting.

In Day to day activity working on incident, request, changes and problem tickets follow ITSM process.

Previous organizations

Organization : State Street Syntel services Pvt.Ltd.

Duration : April 2012 – Nov 2017

Job Profile : Windows Admin, SCCM 2012 and Backup admin

Job Responsibilities:

Create and configure user and computer on AD. Troubleshoot and manage access and profile related issues.

Configured and manage SCCM 2012 server, deployment of monthly Microsoft patches.

Run Daily, Weekly and Monthly backup using CA ARC serve for DVR and File server and restore data as per user request.

Managing and configure print server, file server, DHCP server.

Support Citrix Client, Met frame Presentation,Aviva Host, Interchange, Nav-Alert, Navigator, Right Fax,

Performing various tasks remotely by using Remedy Remote Assistance

Knowledge of batch programming various activities like security and patch management.

Working as Team Leader, managing Technical Support operations in 24X7 environments and coordinate with client to resolve issue.

maintenance of all types of hardware, application software’s, OS, service packs, latest security patches deployment & updating, antivirus server updating and regular checking the deployment of latest virus definitions to client machines, file server backup, office suits etc.

Providing successful diagnosis and route cause analysis of incidents by taking technical ownership of incidents and leadership for every incident which is been logged and co-ordinate with various team for its success and RCA.

Responsible for delivery of the technical solutions, maintenance, inventory, backup plans, maintenance and various disaster recovery drills on an ongoing basis at client various sites.

Responsible for ongoing management of configuration and layout of DataCenter and center infrastructure.

Co-ordination with client support team and vendor team and also with center leads for various updates, implementation and activities.

Third party / Vendor Management.

Prepare/maintain project schedule.

Prepare and track process Issues/Action Register.

To improve efficiency and quality of the support process ( Including process and Team)

Provides Best practice as per requirement and with mutual understanding of all parties involved.

Generation of knowledge base articles for ongoing technical issues and documentation.

Weekly team meet and knowledge Transfers.

Awards and Achievement

Titan of the Month award – May 2013.

Spot recognition awards for support and other activity.

Organization : IMSI India Pvt. Ltd (IBM Franchise)

Duration : January 2012 to April 2012

Job Profile : Technical Support Engineer at Syntel Ltd.

Organization : SVN Technologies (IBM Franchise)

Duration : November 2007 to December 2011

Job Profile : Technical Support Engineer at Syntel Ltd.

Job Responsibilities :

Windows XP, win NT/200 machines troubleshooting and problem slowing.

Vendor follow up

Support on internet software, internet explorer 6.0

Resolve day to day operating system related problems.

Support user in their day to day activities.

Handling call and Telephonic support for remote location.

Configuring switches and router.

Adding user, configure printer, on domain server

Managing DHCP server, FILE server and PRINT server.

Personal Details

Date & Place of Birth : 11th January 1979 in India, Pune

Nationality : Indian

Marital Status : Married

Gender : Male

Language known : English, Hindi, Marathi.

Hobbies : Playing all types of Outdoor Games.

The above information is true and best to my knowledge,

Yours faithfully,

Bhangare Vijay.

Place: India, Pune



Contact this candidate