Customer Service Data Entry

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615-***-****

******.********@******.***

PROFILE

15+ years of Certified Pharmacy Technician and Customer Service experience. Hard- working, fast learner, good listener, understanding and empathetic ~ looking for a remote, ( work from home ), position in data entry, customer service, healthcare, or other relative field.

EXPERIENCE

Patient Care Advocate - Accredo Health Group Remote, TN 2022-now Certified Pharmacy Technician - DLH Solutions Inc Murfreesboro, TN 2003-2015 EDUCATION

Middle Tennessee State University Murfreesboro, TN 1990 - 1992 SKILLS

Remote call center experience in specialty pharmacy, incoming/outgoing calls from patients with immune disorders, HAE, Parkinson’s disease to fill and order their infusion medications and supplies and schedule for shipping/delivery; excellent customer service and support; data entry; telephone communication/liaison for doctors, pharmacists, insurance and patients; inventory control; daily cash handling; insurance billing; patient/HIPPA compliance, medical terminology, ten key 14000 ksph; pulling, counting, labeling prescriptions; accepting prescriptions over the phone from doctors and/or other pharmacies; ability to work in a fast paced, stressful environment and provide superior customer service and support and empathize the customer’s needs and wants.

Stefanie Nicole Wilson ~ Remote Pharmacy Services ~ Murfreesboro, TN Nicole Wilson Hello.