JANET DENESE COOPER
Phone Number: 813-***-**** Email: ***********@*****.*** Tampa, FL 33610
PROFESSIONAL SUMMARY
Sales Representative with a track record of 20 years in the food, beverage, and hospitality industry, delivering exceptional client service with exceptional interpersonal communication skills, consistently exceeding expectations, while fostering lasting relationships with clients. A quick learner with the ability to effectively integrate learned functions into business applications.
SPEACIAL SKILLS
Document drafting
Client Communications
Interpersonal and teamwork abilities
Analytical Thinking
Account Management
Detail-Oriented
Microsoft Office
Vendor negotiations
EXPERIENCE
Administrative Assistant Optimum Choice Sourcing
Kingston Jamaica 2022- 2023
Resolve issues with shipping carriers and suppliers.
Notify Vendors of any quantity or pricing discrepancies.
Coordinate assignment resources and information with the project manager.
Monitor project progress and handle any issues that arise.
Prepare and process price quotes and invoices.
Prepare cost estimates for construction for project.
Provide product knowledge and expertise.
Sales Representative Perry’s Manufacturing Company Limited
Kingston, Jamaica 2018-2020
Attended sales meetings, field inquiries, and provided product education and cost estimates to clients.
Generated monthly sales revenue ranging from $300,000 to $700,000 (USD $2000 to $5000.00) monthly by collaborating with clients to identify product needs and cost savings.
Maintaining customer records by updating account records
Deliver high quality service to support and maintain client retention and acquisition of new clients.
Responsible for the acquisition of new clients through referrals from existing clients and sale phone calls.
Handle inbound calls from clients regarding account inquiries and order status.
Placed outbound collection calls.
Conduct client satisfaction surveys.
Prepared monthly documents and reports
for leadership
Maintained logs for shipping and receiving orders.
Sales Promoter and Supervisor Nestle Jamaica Limited,
Kingston, Jamaica 2002- 2018
Analyze sales performance, track sales data, and attend meetings with the sales team to identify process improvement opportunities.
Spearheaded searches for prospective clients through referrals from existing clients and cold calls.
Participated in the launch of consumable via weekly sales push of all or categories of Nestle products.
Assist in promoting company brands at sponsored events to engage with customers.
Collaborate with sale team in identifying recurring issues and sale opportunities.
Assist with internal and external marketing promotion events of all brands.
Organize the sales team to effectively promote the Nestle brand and create an environment oriented to trust, open communication, creative thinking, and cohesive team efforts.
Responsible for the training, mentoring, and coach of sales recruits
Greet and meet the customer and ensure that they have a positive experience when they visit.
Always assisting in other areas outside my core responsibilities
EDUCATION
2010 Maths Unlimited- Principle of Business
1997-1998 HEART Trust NTA- Administration
1988-1990 Spanish Town Secondary High School
1983-1998 Horizon Park All- Age School
REFERENCE
Available upon request