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Customer Service Representative

Location:
Pennington Gap, VA, 24277
Posted:
August 24, 2023

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Resume:

Casey Blanken

Pennington Gap, VA *****

ady7ap@r.postjobfree.com

+1-276-***-****

Work Experience

CSR - Customer Service Representative

Sykes Work from Home - Wise, VA

November 2022 to August 2023

Tech support

Cashier

Fas Mart Convenience Stores - Pennington Gap, VA

April 2021 to December 2021

Run register, keep store clean & organized, stock shelves & cooler, inside/outside trash, keep parking lot clean.

PCA Personal Care Assistant

PPL Corporation - Jonesville, VA

September 2020 to May 2021

Cleaned home. Helped bath, assisted when needed during restroom breaks. Helped patient in and out of bed. Cooked patient meals. Ran errands for patient. Assisted patient when grocery shopping. Etc. Cook/Prep

Lee Health & Rehab

September 2019 to September 2020

Tray line. Got tray carts ready. Worked in dish room. Prepared desserts. Handed out snacks. Prepared tray carts for morning shift. Cleaned, swept and mopped as well as sanitized dish room and kitchen area. Stocked dry food area as well as kept it sanitary and organized. Cashier/Sales Associate

Black Diamond - Jonesville, VA

October 2018 to December 2019

• Cashier. Handled money. Cashed/sold lottery. Ran lottery machine. Stocked coolers/shelves. Cleaned lobby/bathrooms.

Assistant Store Manager

Dollar General - Jonesville, VA

July 2018 to November 2019

Assisted customers with their needs. Done deposit. Made sure petty was correct. Opened/closed store. Ran register. Stocked shelves. Cleaned store.

Dietary Aide

RIDGECREST MANOR - Duffield, VA

September 2015 to April 2016

Prep desserts & sides, prep trays, keep work station sanitized, take out food carts, prepare & hand out snacks, run dish room, help cook when needed.

Customer Service Representative

KCG Call Center - Pennington Gap, VA

September 2007 to May 2012

Answer phone calls. Assist customer with their questions, concerns, etc. Be positive and respectful at all times.

Education

High school or equivalent

Lee High School - Lee County, VA

May 2002 to June 2007

High school or equivalent

Skills

• Assistant Manager Experience

• Cash Handling

• Laundry

• Cooking

• Cleaning Experience

• Caregiving

• Cashiering

• Home Care

• Food Preparation

• Customer Service

• Organizational Skills

• Food Safety

• Stocking

• Supervising Experience

• Meal Preparation

• Food Service

• Food Handling

• Senior Care

• Cleaning

• Store Management Experience

• Medication Administration

• Kitchen Experience

• Technical Support

• Dietary Aide Experience

• Customer Service Representative (7 years)

Languages

• English - Expert

Certifications and Licenses

Food Handler Certification

Additional Information

I have also been employed in the warehouse as to stuffing, forming, measuring, as well as trained for sewing pillows. As well as the mattress department to where the mattress protector was applied and examined for proper shipment.



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