Customer Service Representative
Resume:
Casey Blanken
Pennington Gap, VA *****
**************@*****.***
Work Experience
CSR - Customer Service Representative
Sykes Work from Home - Wise, VA
November 2022 to August 2023
Tech support
Cashier
Fas Mart Convenience Stores - Pennington Gap, VA
April 2021 to December 2021
Run register, keep store clean & organized, stock shelves & cooler, inside/outside trash, keep parking lot clean.
PCA Personal Care Assistant
PPL Corporation - Jonesville, VA
September 2020 to May 2021
Cleaned home. Helped bath, assisted when needed during restroom breaks. Helped patient in and out of bed. Cooked patient meals. Ran errands for patient. Assisted patient when grocery shopping. Etc. Cook/Prep
Lee Health & Rehab
September 2019 to September 2020
Tray line. Got tray carts ready. Worked in dish room. Prepared desserts. Handed out snacks. Prepared tray carts for morning shift. Cleaned, swept and mopped as well as sanitized dish room and kitchen area. Stocked dry food area as well as kept it sanitary and organized. Cashier/Sales Associate
Black Diamond - Jonesville, VA
October 2018 to December 2019
• Cashier. Handled money. Cashed/sold lottery. Ran lottery machine. Stocked coolers/shelves. Cleaned lobby/bathrooms.
Assistant Store Manager
Dollar General - Jonesville, VA
July 2018 to November 2019
Assisted customers with their needs. Done deposit. Made sure petty was correct. Opened/closed store. Ran register. Stocked shelves. Cleaned store.
Dietary Aide
RIDGECREST MANOR - Duffield, VA
September 2015 to April 2016
Prep desserts & sides, prep trays, keep work station sanitized, take out food carts, prepare & hand out snacks, run dish room, help cook when needed.
Customer Service Representative
KCG Call Center - Pennington Gap, VA
September 2007 to May 2012
Answer phone calls. Assist customer with their questions, concerns, etc. Be positive and respectful at all times.
Education
High school or equivalent
Lee High School - Lee County, VA
May 2002 to June 2007
High school or equivalent
Skills
• Assistant Manager Experience
• Cash Handling
• Laundry
• Cooking
• Cleaning Experience
• Caregiving
• Cashiering
• Home Care
• Food Preparation
• Customer Service
• Organizational Skills
• Food Safety
• Stocking
• Supervising Experience
• Meal Preparation
• Food Service
• Food Handling
• Senior Care
• Cleaning
• Store Management Experience
• Medication Administration
• Kitchen Experience
• Technical Support
• Dietary Aide Experience
• Customer Service Representative (7 years)
Languages
• English - Expert
Certifications and Licenses
Food Handler Certification
Additional Information
I have also been employed in the warehouse as to stuffing, forming, measuring, as well as trained for sewing pillows. As well as the mattress department to where the mattress protector was applied and examined for proper shipment.
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