Customer Service High School
Resume:
Christina Hernandez
Contact
Phoenix, AZ 85035
*************@*****.***
Objective
Dedicated and customer-focused professional seeking a rewarding career in customer service. Aspiring to leverage strong interpersonal & communication skills to provide exceptional support & assistance to clients. Eager to contribute to a dynamic team, foster positive customer experiences, and uphold the reputation of the organization through prompt, courteous, and efficient service. Committed to continuous learning & growth to enhance problem-solving abilities and exceed customer expectations.
Education
Computer Skills Institute
Phoenix, AZ
Microsoft XP operating system &
Internet Explorer
Microsoft Word, Excel, & Outlook
Keyboarding & 10-key skills
Completion: June 2007
Escondido High School
Diploma
Key Skills
Bilingual (Spanish)
Planning & preparation
Excellent customer service
Communication via all forms
Computer/ phone skills
Problem-solving
40+ WPM with 99.9% accuracy
Experience
February 2023 – Present
Production Line • Epi-Hab
I work in warehouse production, where I build boxes to specific specifications using glue & Styrofoam. I also package multiple types of customer’s orders, some from SRP.
October 2017 – May 2018
Returns Department • Amazon
My duties in the returns department consisted of scanning & inspecting returned items, providing data information, and reaching a 15 box minimum quota per day.
December 1996 – January 2003
Circuit Board Tester, Tracer, CNC Driller • Sanmina Phoenix I was responsible for many types of jobs, including setting up 90/90 machines to test circuit boards for imperfection, locating & repairing the problem, as well as setting up the CNC machine and drilling the circuit boards to requested specifications.
*Posted most relevant jobs, I can provide more upon request. Leadership/ Attributes
Dependable, excellent attitude, flexible, team player, well organized, professional, personable, willing to learn, honest, & ALWAYS on time.
References
Available upon request.
Contact this candidate