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Customer Service Entry Level

Location:
League City, TX, 77573
Posted:
August 25, 2023

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Resume:

GENA MCGINTY

‘gmajentysigmal.com 979-***-**** Santa Fe, TX77510

Summary

Mult-talented loan processing professional versed in customer service and bank standards. Excellent communicator and

dlecsion-maker with astrong eye for detalland a proactive nature

Knowledgeable Loan Proassor bringing 20 yeas of experience in banking and financial positions. Highly skilled in

‘working well with people ofall hackgrounds to complete loan packages. Adept atbuilding lyalty and ust between bank

and member,

Attentive Loan Specialist with background in assessing credit history data and finding appropriate solutions perfect for

‘customer needs. Ready for new position where laan evaluation hackground can be bestuilized

Highly-motivated employee with desire to take an new challenges. Stong worth ethic adaptability and exceptinal

interpersonal skilb. Adept at working efectively unsupervised and quickly mastering new skills.

Hardworking employee with member service, multitasking and time management abilities. Devoted to giving every

member a postive and memorable experience

Committed jb seeker witha history of meeting company needs with cansstent and organized practices. Skilled in

‘working under pressure and adapting to new situations and challges to best enhance the organizational band.

(Organized and motivated employee eager to apply time management and organizational skills in various environments

‘Seeking entry-level opportunites to expand skills while facilitating company growth,

Skills

# Loan Origination and Underwriting * Credit and collections

« Finalizing contracts « Reviewing financial paperwork

Completing interviews « Processing dacuments

© Generating reports * Verifying information

Experience

AMOCOFCU Texas City, TX ‘ Cateulated income, assets and libilties to meet bnder requirements

Loan Processor ‘Supported loan oficiat and underwriter teams by ensuring timely,

osr2019 0172023 judicious and accurate loan processing

‘¢ Revbwed and verified borrowers'income creditreportsand property

appraisals to prepare documents for underwriting

‘Created and completed loan submission packages

‘¢ Reviewed inital client documentation to structure and submit loan

package.

‘# Maintained complete confidentiality of submited information acording to

release guidelines

‘Texasgull Federal Credit Union Wharton, # Counted cash and bagged o filled cassette trays for ATMsorbusiness

x customers prepared cash fr delivery outesand reported cash

FSR, Vault Teller discrepancies,

72010 - 062018 ‘Prepared and securely shipped exces coin and currency to Federal Reserve

‘Bankor correspondent hanks, balanced completed work and compiled

inventory reports

‘Ordered and disbursed coin and currency to keep vaultbalanced and



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