SP
SALLY PIERCE
***************@***.*** 231-***-**** Anderson, IN 46011
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Staff Development
Prescription Management
Point of Sale Systems Proficiency
Patient Paperwork
Insurance Billing
Insurance Verification
Workflow Optimization
Problem-Solving Skills
Team Collaboration
HIPAA Regulations
Aseptic Techniques
Quality Assurance and Control
CVS Pharmacy McCordsville, IN
Certified Pharmacy Technician
07/2021 - Current
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Efficiently processed cash register transactions for new and refilled prescription orders.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Established and updated patient profiles, medications and insurance details.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Verified patients' identities at pickup to prevent sale of wrong medications. Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests. Transmitted claims to insurance companies for payment and reconciled EOBs.
Received, reviewed, dispensed and labeled over 100 prescriptions daily. Summary
Skills
Experience
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Adhered to infection control policies and procedures to prevent spread of disease.
Walmart Petoskey, MI
Certified Pharmacy Technician
10/1998 - 11/2020
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Efficiently processed cash register transactions for new and refilled prescription orders.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Established and updated patient profiles, medications and insurance details.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Verified patients' identities at pickup to prevent sale of wrong medications. Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests. Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Received, reviewed, dispensed and labeled over 100 prescriptions daily. Transmitted claims to insurance companies for payment and reconciled EOBs.
Compiled customer demographic, allergy and medical history background. Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Prepared pricing and instruction labels for placement on prescriptions. Adhered to infection control policies and procedures to prevent spread of disease.
Merchandised related products to drive pharmacy department sales. Northern Michigan Hospital Petoskey, MI
Pharmacy Technician
01/1980 - 09/1998
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Verified prescriptions and drug labels, documents and packages. Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Answered telephones to respond to questions or requests. Cleaned and maintained equipment or work areas according to prescribed methods.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Maintained proper storage and security conditions for drugs. Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Mixed pharmaceutical preparations according to written prescriptions. Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
North Central Michigan College Petoskey, MI
Associate of Arts in Liberal Arts And General Studies 05/1974
Certified Pharmacy Technician (CPhT)
Education and Training
Certifications