Customer Service
Resume:
JANNENE GARCIA
Stockton, CA *****
ady72r@r.postjobfree.com
EXPERIENCE
Stockton H,LLC- Cashier, Receptionist,Scanning, Service BDC
February 2022- december2022
I participate in scheduling and canceling appointments for all customers.I answer any questions or concerns as best I can to my ability. As well as direct them to an advisor if needed. I check out customer payments when their vehicle is ready for pick up and assist with closing out repair orders. I often notify customers when their special ordered parts arrive via email or call. In addition to scanning old repair orders and shedding them.
Tesla Fremont Factory - Production Associate
October 2021-February 2022
I participated in the development and application of tesla's production system for the construction and assembly of the tesla model 3 vehicles.
Stockton H,LLC - Lot Porter
April 2021-August 2021
My description as a lot porter was to wash and detail every car that was sold on the lot. As Well as gassing up the newly sold vehicles. I would help clean up around the shop. I would move the cars around on the lot to make more room for the new supply of vehicles coming in. On days that were not as busy I would pressure wash the vehicles that had been sitting on the lot and was given any task that involved picking up and dropping off customers at their designated location.
AMERICAN EAGLE, STOCKTON - SALES LEAD (PROMOTION)
AUGUST 2020- MARCH 2021
After nine months as a sales associate, I was promoted to a sales lead position where I gained more experience and knowledge on staff management, productivity, and staff supervising. I coached associates about sales and how to provide excellent customer service. My responsibilities were to give daily sales reports to staff and announce all sales goals every hour. I was successful in achieving sales goals alongside my staff, I maintained staff schedules and utilized my time management skills for giving all associates their breaks in a timely manner as well as successfully closing registers and making final sales at the end of the day.
AMERICAN EAGLE, STOCKTON — SALES ASSOCIATE
NOVEMBER 2019 - AUGUST 2020
I was a sales associate who was responsible for floorset rearranging and reorganizing for every season. I would push out inventory and utilize my skill to upsell apparel to customers, upstocking and backstocking, and providing great customer service when working the registers.
Spirit Halloween, Stockton — Sales Associate
October 2018 - November 2018
I was in charge of taking care of the fitting rooms and putting all costumes away. I helped out on the floor and assisted customers to the register as soon as they were ready.
EDUCATION
Bear Creek High School, Stockton — High school Diploma
August 2016- May2020
SKILLS
• Leadership
• Customer service
• Volunteering
• Project management
• POS systems
• Decision making skills
• Time Management
• Supervising and uprising staff
• Social skills
• Works well with others
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AWARDS
Honor Roll
LANGUAGES
English
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