Customer Service Guest
Resume:
EXPERIENCE
Bartender
September **** - Present Skysill Rooftop Lounge, Tempe,
AZ
Unit Supply Specialist (92Y)
July 2017 - Present US Army, Phoenix, AZ
Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
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Took beverage orders from guests and delivered drinks within reasonable time frames.
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Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
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Completed POS transactions, returning currency, coin, and payment cards to patrons.
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Checked customer identification to verify age requirements for alcohol purchases.
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Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
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Developed strong working relationships with customers and staff.
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Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
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Prepared beverages and cocktails according to mixing and presentation standards and recipes.
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Utilized strong salesmanship skills to upsell drinks and appetizers.
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Participated in receiving and editing requests for supplies, forms and equipment from supply sources.
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Operated computers and other office equipment to prepare receipts and process incoming and outgoing supplies.
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Determined proper storage methods and stock location based on turnover, environmental factors and physical capabilities of facilities.
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Verified inventory computations by comparing to physical counts of stock, investigating discrepancies or adjusting errors.
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CONTACT
*************@*****.***
Phoenix, Az 85004
CHARDAE COLBERT
UNIT SUPPLY SPECIALIST
Server
May 2022 - October 2022 Fat Tuesday's, Tempe, Az
Bartender / Server
November 2021 - May 2022 Texas Roadhouse, Casa Grande
, AZ
Bartender
June 2021 - July 2021 810 Billards And Bowling, Chandler, AZ
Bartender
March 2021 - June 2021 Hyatt House / Hyatt Place North Scottsdale, Scottsdale, AZ
Monitored inventory paperwork and ordered supplies to keep warehouse fully stocked.
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Greeted and accommodated guests, building positive experience from first interaction.
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• Prepared and served food and beverages to customers. Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
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Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
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Processed payments and completed register transactions accurately.
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Greeted and accommodated guests, building positive experience from first interaction.
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Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
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• Memorized menu to help diners make informed meal choices. Processed payments and completed register transactions accurately.
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Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
•
Completed POS transactions, returning currency, coin, and payment cards to patrons.
•
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
•
Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
•
Prepared beverages and cocktails according to mixing and presentation standards and recipes.
•
Utilized strong salesmanship skills to upsell drinks and appetizers.
•
Completed POS transactions, returning currency, coin, and payment cards to patrons.
•
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
•
Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
•
Checked customer identification to verify age requirements for alcohol purchases.
•
Prepared beverages and cocktails according to mixing and presentation standards and recipes.
•
Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
•
EDUCATION
The Bartending Academy, Tempe, AZ
Relevant Coursework
• Certificate In Mixology And Alcohol Awareness
SKILLS
• Suggestive Selling
• Cash Register Operation
• Drink Consistency
• Customer Service
• Recipe and Menu Memorization
CERTIFICATIONS
• Title 4 Liquor
• Food handlers
Contact this candidate