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Customer Service Entry Level

Location:
Plano, TX
Posted:
August 25, 2023

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Resume:

Shauntae Ariah Hawkins

Highly motivated and recent graduate with a passion for healthcare and pharmaceuticals seeking an entry-level pharmaceutical sales position. Eager to leverage my communication skills, product knowledge, and dedication to delivering exceptional customer service to contribute to the success of a dynamic pharmaceutical sales team. Contact

Experience

972-***-****

ady71h@r.postjobfree.com

Dallas, Texas

Sales Associate 2020—2023

North Texas Ticket Office Denton, Texas

Assisted customers in person and via phone with ticket purchases for various sporting events. Promoted upcoming events and special offers to increase ticket sales and attendance. Addressed customer concerns, resolved issues, and provided excellent service to enhance customer satisfaction.

• Excellent customer service and interpersonal skills.

• Proficient in using ticketing software and POS systems.

• Strong product knowledge and ability to upsell and cross-sell.

• Effective problem-solving and conflict resolution abilities.

• Attention to detail and accuracy in handling transactions.

• Excellent verbal and written communication skills.

• Ability to work effectively in a team environment. Chemistry Tutor 2022—Present

Tutor Doctor McKinney, Texas

Conduct one-on-one tutoring sessions for high school level students. Assist students in understanding and applying chemistry principles. Develop customized lesson plans based on individual students' learning needs and goals. Provide guidance and support in laboratory work and data analysis. Help students prepare for exams, quizzes, and assignments, resulting in improved grades and academic performance. Communicate regularly with parents or guardians to update them on students' progress and areas for improvement.

• In-depth knowledge of chemistry concepts, theories, and laboratory practices.

• Strong communication and interpersonal skills to effectively interact with students of diverse backgrounds.

• Ability to adapt teaching methods and explain complex ideas in a clear and accessible manner.

Education

Bachelor of Science, Biology

Minor in Chemistry

University of North Texas 2023

Skills

• Excellent interpersonal and

communication skills, with

the ability to engage with

healthcare professionals and

build strong relationships.

• Sound understanding of

pharmaceutical products,

medical terminology, and

therapeutic areas.

• Proactive and result-

oriented approach to

problem-solving and

achieving sales targets.

• Strong organizational skills,

attention to detail, and

ability to manage time

effectively.

• Proficient in Microsoft

Office Suite and CRM

software.



Contact this candidate