Office Administrator Quality Assurance
Resume:
LeTonya Feggins-Morris
Professional Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
To Walk In My Shoes Org. - Covid 19 Tech /Office Administrator
Chicago, IL
09/2021 - 06/2023
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Collected and prepared nasal samples for PCR/Rapid testing, enter data into Laboratory computer system
Kellogg's Bakery - Food Safety Sanitor
Chicago, IL
04/2015 - 09/2021
Responsible for cleaning and sanitation of the processing, packaging lines and equipment that produces products.
Dept. Of Human Services - Personal Assistant
Chicago, IL
06/2013 - 03/2015
Oversaw personal and professional calendars and coordinated appointments for future events.
Kept detailed track of household and maintenance inventory and schedules.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Facilitated transportation to and from appointments.
Helped clients to maintain independence and quality of life.
Gilster-Mary Lee - Assembly Line Operator
Centralia, IL
02/2010 - 08/2012
Assembled components with minimal supervision, exceeding expected project milestones.
Completed durable assemblies and subassemblies with hand and power tools.
Followed outlined specifications to implement assembly plans.
Conducted quality assurance inspections on finished components and identified issues.
Rush University Hospital - Outpatient Registration Clerk
Chicago, IL
02/2005 - 11/2009
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
**********@*****.***
Chicago, IL 60644
Skills
Information Updates
Problem-Solving Techniques
Maintaining Office Records
Education
08/1991
Lewis University
Romeoville, IL
GED
.
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