Customer Service Data Entry
Resume:
Forwarded message
From: Teresa Armstrong <******************@*****.***>
Date: Wed, Sep 1, 2021, 4:55 PM
Subject: Resume two again 2021
To: **************@*****.*** <**************@*****.***> Teresa L. Armstrong
P.O. Box 21798
Brooklyn, New York 11202
*********@***.***
Summary of Qualifications
Administrative assistant with experience streamlining complex work procedures. Reliable and methodical with exceptional ability to manage administration, operations and clerical work. A team player who works collaboratively and effectively communicates with all levels of staff. Seeking a similar opportunity in a company where strong secretarial, computer and customer service skills will be fully utilized.
MS Office Suite (Word, Excel, Outlook, PowerPoint, Access) Internet savvy Proficient Data entry and types 45 wpm
Knowledge of basic accounting procedures
Supports other departments
Provides excellent customer service
Skills
Administration
Answered, screened, and forwarded telephone calls
Attend meetings, take and record minutes of meetings and distribute the same as instructed Arranged for payments of contractors and vendors by liaising with accounting departments Assisted in data entry tasks by providing informational support to them Prepared and distributed memos, invoices, reports, and financial statements through word processing, spreadsheet, database, and presentation software such as PowerPoint Obtained and sent information or documents using a computer, mail, or a fax machine Performed administrative support tasks, such as keeping appointments and calendars Copied, filed, trained new employees and co-workers as per the supervisor’s request Verified client’s profile utilizing company software Customer Service
Greet walk-in clients and other visitors and directed them to specific destinations Walked customers through the purchasing process in order to expedite procedures Function as a liaison between customers and the company’s departments Provided pricing information, daily deals and discounts to customers Offered information to clients and customers on company products and services Interviewed prospective clients about their financial status Troubleshoot customer issues over the phone and in person Processed cash and credit transactions for purchases Work History
2016 to Present Pre-Insurance Agent Primerica, Inc. Brooklyn, New York 2012-2016 Receptionist Reality House, Inc. Astoria, New York 2010-2011 Sales Associate RadioShack, Inc. Brooklyn, New York Additional Work History
EmblemHealth, Inc. Junior Accounting Clerk (12 Years) New York, New York Education
Brooklyn College, Brooklyn, New York
Bachelor’s in Communication
NYCI (Medical Secretary Certificate)
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