Entry Level Customer Service

Cell: 913-***-**** Overland Park, KS *****

Email: ************@*****.*** https://www.linkedin.com/in/david-dickey-87a013259/ David Dickey

Overview:

I am a trustworthy, punctual, dependable employee with a background in customer service. Recently completed coursework at Colorado State and received a Cyber Security certificate. Looking to transition into a career in IT and looking to find an entry level Cyber Security role where I can apply my new found knowledge.

Skills:

Hard working

Dependable

Punctual

Outgoing

Team Player

Fast Learner

Professional Experience:

Amazon City, State

Process Assistant Nov 2019 – Present

Worked in FPY and helped with the quality throughout the building and engaged with AA’s who repeatedly where making errors, did audits on the dock for virtual/ physical match on containers as well as counted piles, preformed stand downs with IRDR counters explained the importance of the counts.

Worked on the ship dock as well as the floor PA. I engaged/ assisted AA’s with the entire operational process and preformed audits on walls, pallets and water spiders.

Other duties include labor tracking associates, pulling rates, coding time off task and conducing standups.

Amazon City, State

Count/Pick Associate Aug 2017 – Nov 2019

Count, record, and identify products needed for business purposes Teds Café Escondido City, State

Server 2015 - 2017

Provided excellent customer service.

Hallbrook Country Club City, State

Banquet Assistant 2012 - 2015

Assisted in banquets and formal events

Blue Hills Country Club City, State

Golf Course Assistant 2011 - 2012

Education:

Colorado State University Fort Collins, CO

Undergraduate Certificate in Cyber Security 2022 Cell: 913-***-**** Overland Park, KS 66212

Email: ************@*****.*** https://www.linkedin.com/in/david-dickey-87a013259/ University of Kansas Lawrence, KS

Bachelor of Liberal Arts/Sciences 2017

Activities:

Phi Gamma Delta Fraternity – Social Committee Member

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