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Design Engineer Customer Service

Location:
Portland, ME
Posted:
August 24, 2023

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Resume:

Passionately driven manufacturing design engineer with stellar hands-on experience in maintenance, repair, design and modification of various mechanical systems. Acute ability to visualize, conceptualize, troubleshoot, mechanically dissect and problem-solve with a solution-based engineering mind. Accomplished and degreed design professional and gunsmith, who is seeking career advancement potential with a manufacturing industry. With 14+ years of expertise in various industries from design conception to product production, inspection, testing and failure analysis, and ultimately holds stellar customer service and quality excellence to the highest expectations. Enthusiastic leader and educator who thrives in sharing his passion and trade qualifications with rising machinists/engineers. Seeking a corporation where he can plant his roots deeply by taking product design and bottom-line revenue to the next level.

SKILLS:

US Security Clearance

U.S. Citizenship

Valid Drivers’ License

Project Management

MS Office Tools

Inventor, AutoCAD, Solid Works

Leadership

Work Independently

Time Management Skills

Troubleshooting

Records Management

Communication Skills

EXPERIENCE:

CNC Machine Operator, Grady White, Greenville, NC April 2023 - Present

Set up the machine with the proper program, tools, and materials for specified parts.

Adjust machine settings to produce assigned products in accordance with instructions and build schedules.

Maintained clean, orderly and safe work area.

CNC Machine Operator, Sovereign Guns, Gifton, NC Nov 2022 – April 2023

Set up the machine with the proper program, tools, and materials for specified parts.

Adjust machine settings to produce assigned products in accordance with instructions.

Inspected final products to access compliance with quality standards and established tolerances.

Maintained clean, orderly and safe work area.

Instructor, Pitt Community College, Greenville, NC Aug 2021 - Present

Developed and taught class course materials for Intro to Machine Processes, Metallurgy, and Into to AutoCAD.

Instructed manufacturing/vendor processes such as turning, milling, drilling stamping, casting, and forging.

Taught general knowledge of manufacturing materials, strength of materials, machine setups, and jig and fixture designs.

Ability to design new product assemblies and detail drawings, and develop test procedures, engineering specifications and documentation as required for new products or to revise existing products.

Design Engineer, Oak Ridge Metal Works, Washington, NC Jul 2022 – Sept 2022

Interpreted sketches and conceptual drawings for prototype designs and fabrications, supervised procurement, assemble, and testing of prototypes.

Prepared detail drawings using Inventor and AutoCAD software of Chip Chute, Cradle for Dryer Drum, Brass stripping fork for packaging company, and gears for Mining Company from takeoff provided by Sales Department.

Visited jobs sites for field measurements; assisted with suggestion of equipment placement and material selection.

Engineer II, Belcan Engineering LLC, Wilson, NC Jan 2020 – Oct 2020

Defined project roles and responsibilities in close collaboration with the Customer, including project scope and objectives to ensure a cross-functional understanding amongst projects members.

Performed project tracking through clear and concise status reports and time management reports; proactively identify potential issues and track projects member progress against commitments.

Learn from recent projects to identify and recommend improvements, cost saving initiatives, and substitutions to positively impact current and future project budget or schedule.

Owner/Gunsmith, Serig Armament, Greenville, NC Jan 2010 – Present

Owner and gunsmith for Federal Firearm Licensed custom shop. Provide compliance with all Federal, state, and local regulations with accompanying documentation. Gunsmithing services for custom build, modifications, and repairs of firearms.

Restored many firearms to working order.

Repaired and assembled guns for customers, use drill press, milling, and threading machines to repair guns. Attached accessories to guns.

Responsible for ensuring customer satisfaction in the end result of the firearm both aesthetically and functionally.

Adjunct Instructor, Lenoir Community College, Kinston, NC Aug 2012 – Jun 2017

Proper student/instructor achieved through constant monitoring of student progress, proactive communication, and hands-on instruction.

Engaged with students to find their interests and abilities while ingraining safety imperatives resulting in making the required holding fixtures and functional AR15 style lower receivers from bare castings.

Prepared and delivered course lectures and workshops.

Evaluated overall student performance in the course.

Police Officer, Fountain Police Department, Fountain, NC Aug 2011 – Jun 2013

Patrolled city neighborhoods and investigated suspicious activities.

Performed station paperwork as necessary and answered phones.

Enforced location traffic ordinances.

Interviewed suspects and obtained statements from witnesses.

Ordinance Machinist, Bushmaster Custom Shop, Jacksonville, NC Aug 2007 – Nov 2009

Set up and operated machine tools to produce precision parts and instructions out of materials.

Applied protective coatings for various parts.

Reads and interprets blueprints and Geometric Dimensioning and Tolerancing.

Conducted ongoing firearms, ammunition, and equipment testing, inspection, and evaluation; hold accountability for firearms/ammunition security.

Supervised live fire range, safety operations and firearm training facility maintenance.

EDUCATION

Bachelor of Science in Design, East Carolina University, Greenville, NC

Basic Law Enforcement, Pitt Community College, Greenville, NC

Associates of Applied Science in Gunsmithing, Montgomery Community College, Troy, NC

ADDITIONAL TRAINING

Green Belt in Lean Six Sigma Certification

Inventor Certification

Leadership and Management

Gas Tungsten Arc Welding Certified

AutoCAD Certification

Technical Engineering

Gas Metal Arc Welding Certified

Solid Works

Micrometers & Calipers

Mill & Lathe Certified

ATF Licensed

GD&T – ASME Y14.5 - 2009



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