Customer Service Warehouse Associate

Narayan Prasad Darnal

Jhapa Nepal

Contact no. : (+977)981-***-**** / (+977) 981-***-****.

Viber/ Whatsapp : (+977)981-***-****.

Email : *************@*****.***

OBJECTIVE: To works in challenging job that will update my knowledge, skill capabilities and attain a long term career in my chosen profession

WORK EXPERIENCE:

Rayan National Food Suppliers, Jhapa Damak, Nepal (17/ Oct/ 2018 to Till now) as a warehouse associate.

JOB Profile:

Receiving, loading and unloading package and shipment from truck by using appropriate tools.

Process package and ship order accurately.

Organize stocks and maintain inventory.

Examine incoming and out going shipments.

Check verify and fill customer invoices.

Abide by company safety and hygienic standard contributes idea on a way to improve and optimize warehousing procedures.

Handling with carefully fragile merchandise.

Tag and level merchandise.

Level and stockpile merchandise according to size, shape and type.

Box wrap and pack the merchandise in accordance with relevant procedures and standards.

Keep records of items shipped, received and transferred to other location.

Check inventory records for accurancy.

Setup layout and ensure efficient space utilization.

G4S Security Company Dubai, United Arab Emirates(25/March/2012 to 30/June/2016) as a Security Guard (Deployed in mall of the Emirates, the shopping complex)

Job Profile:

Greeting helping, guiding and assisting customers on site.

Providing excellent customer service to exceeding customers need and expectations.

Handling the customer complaints appropriately and dealing negative customers professionally.

Dealing to customers with positive language and full manner of excellent customer service.

Asking for further assistance and greets them as a farewell greeting.

Emergency response first aid and CPR incase of emergency.

Protecting people, property, information and safe guard of customers Preventing crimes, theft and vendalism, tracking the log of Lost & Found, Key issue, maintenance complaint, materials In-Out and daily Activities like, energy saving, Cost control, Child risk assessment and Contractor work permit etc.

ACADEMIC QUALIFICATIONS

Passed SLC. (School Leaving Certificate) from the Bhadrkali Higher Secondary

School

Passed 10+2 (High School Diploma) from the Damak Multiple Campus.

TRAINING COURSE:

Customer Service : Rayan National Food Supplier

Fire Fighting : G4S/ Moven Pick Hotel/ Mall of the emirates

Department of Protective System : Government of Dubai-mandatory

5 Star customer service training : Mall of Emirates(by biz-ability)

National security institute event training : G4S/ Abu Dhabi police-mandatory

Special Award and achievements:-

Awarded from Mall of the Emirates Management several times for displaying the excellent roll of customer Service performance.

A letter of appreciation from G4S for doing excellence Facility operation in Pfizer, DMC.

A letter of appreciation from G4S for defines the role of Public Safety with the interview by Dubai Television.

PERSONAL EXPERTISE

Excellent verbal and written communication, organizational and analytical skills.

Ability to work under pressure in extensive and flexible working hours.

Self motivated with good interpersonal skills, quick Lerner and confidence.

Ability to maintain good relationship with multinational people and create an effective work environment.

Ability to work as a Team player to achieve common goal.

Capabilities to work in customer focused hospitality industries with full manner s of excellent

customer service.

PERSONAL DETAILS

Name : Narayan Prasad Darnal

Date of Birth : 07/11/1972

Gender : Male

Nationality : Nepalese

Marital status : Married

Languages Known : English, Hindi, Nepali

DECLARATION:

I hereby declare that the above written particulars are true to the best of my knowledge.

Narayan Prasad Darnal

Jhapa- Nepal.

Contact this candidate