Customer Service Team Member

**

Neil Jason G. Caballero

Balotesti Jud. Ilfov

Str. Petalelor Nr. 14A, Romania

Contact No:+40-784******

Email: *************@*****.***

Professional Profile:

Motivated, service- oriented bartender with over 10 year’s high- volume restaurant experience, Extensive wine, beer and cocktail knowledge, seeking to make an impact on a forward- thinking bar program with my creative mixology skills.

Experience:

Bartender/waiter server

Therme Bucharesti

Bucharest, Romania

June 16, 2017 – Present

Managed bar area including cocktail design and menu, inventory, regulation compliance, and high quality customer relationships to increase restaurant value.

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.

Produced and balanced daily and weekly sales reports to assess and coordinate staff, while subsequently improving organizational profit.

Multitasking regarding on making drinks one at a time

Advertised, marketed and recommended menu options to guest to increase guest satisfaction.

Communicated product knowledge to facilitate guest decision making.

Created a welcoming environment for visiting guest providing a memorable dining experience.

Wine, spirits craft beer knowledge, ability to serve up to 10 guest one at a time while producing cocktail for service

To work well even in under pressure, high responsible and reliable, and strong problem solving skills and focus on costumer needs.

Personal Background

Language: Romanian,Arabic, Filipino,

ENGLISH ( IELTS ready for a band score of 5.5)

Birthdate: March 02, 1987

Height: 5’5

Weight: 125lbs

Religion: Born Again

Status: Single

Nationality: Philippines

Barista/Bartender

New Diyafa Group Company

Jeddah, Saudi Arabia

October 2011 – November 2015

Bartender

Gilligan’s Island Bar Restaurant

Pasay City, Philippines

September 2009 – October 2011

Bartender

Congo Grille Bar and Restaurant

Muntinlupa City, Philippines

April 2009- September 2009

Team Member (All Station Handle) fastfood chain

Kenny Rogers Roaster

Las Pinas City, Philippines

September 2007 –March 2009

Waiter

Chef ‘d Angelo Restaurant

Makati City, Philippines

July 2006- January 2007

Dining crew (fast food chain)

Jolibee Foods Corporation

Paranaque City, Philippines

June 2005 – November 2005

Educational Attainment

Technical Education And Skills Development Authority

National certificate in Bartending

UNIT CODE:Basic competencies,Core competencies and Common Competencies

Isuued on : March 30,2017

Pamantasan Lungsod ng Pasay

BSBA Hotel and Restaurant Management

2005 – 2006

Bacoor National Highschool

2000-2004

St. Alphanus Liquri Integrated School

1994- 2000

Nationality: Philippines

Qualifications

Outstanding Customer Service

Good Verbal Communication

Extensive spirits knowledge

Basic Accounting

Suggestive Selling

Contact this candidate