DEBORAH S HUFFERD
**** ********* *****, **** **, 46123 317-***-****
PROFESSIONAL SUMMARY
Dependable
Proficient in fast paced work environment and changing daily needs
Meets attention to detail and hardworking approach
Seeks out opportunities to go beyond basics and positively impact team
SKILLS
Report exceptions
Troubleshoot service issues
Analytical thinking
Task prioritization
EXPERIENCE
Operations Specialist – July 1985 – Present
UPS Global Freight Forwarding, Indianapolis, IN
Gather information for, maintained, and updated complex spreadsheets and databases
Provide advanced knowledge of organizational processes
Demonstrate advance knowledge of organizational processes, protocols, and procedures
Manage and coordinate complex calendars and logistics for travel and on-site meetings
Research and prepare presentations, reports, and other documents for internal and external audiences
Update office calendar with new meetings, events, and appointments
Organize conferences and special events by setting up catering and preparing supporting materials
Handle day-to-day needs and special projects with good multitasking and research skills
Use advanced Microsoft Word and Excel to compose, prepare, and edit correspondence
Generate routine and one-off presentations, agendas, and reports
EDUCATION
Administrative Assistant Certificate – Administrative Assistant – May, 1986
ITT Technical Institute, Indianapolis, IN