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Technical Support Project Manager

Location:
San Leandro, CA
Posted:
August 24, 2023

Contact this candidate

Resume:

Salendra Singh

*****, ******* ****.

Hayward, CA 94541

Mobile +1510. 862.1144

Email: ady6fk@r.postjobfree.com

Web: www.indisoul.com

Objective: To obtain a position as systems administrator or a technical support engineer.

Operating System & Software: Windows servers and operating system, Linux Server, DNS Server, IIS Server, Proxy, Exchange server, Mac OS & IOS, Active directory.

Hardware: Servers, and Workstations, Dell servers and laptops, Cisco network switches, Backup database server. Mobile devices, Tablets, Wifi routers and Cable routers. Avaya PBX systems. Cisco VOP phone system.

Xerox and Ricoh printers

Software Development tool: Microsoft .net, HTML, C+ programming, IOS Development

Applications: Microsoft office suite, Excel, Power point, Access, Outlook, One drive, MS Word, Norton virus & Ghost, Adobe Photoshop and Acrobat PDF. Backup Service Software, Microsoft project manager, Microsoft SQL, TCP/IP Framework.

Bio-medical application: DICOM, Mirth (nextgen), Visual Field Analyzer, Retina & Glaucoma Analysis

Multimedia Development tool: Pro tools, Sony Vegas pro, Reason 5, Final Cut Pro, Autodesk, Photoshop

Languages: C ++, HTML, IOS Swift.

Work Experience:

Oct 2018-Nov 2022

Zeiss Meditec, Inc.

5300 Central Parkway, Dublin CA 94568

925-***-****

Job Title: Bio-Medical application specialist

Ophthamology software application support. Optical device support such as Visual field and optical Coherence Tomography. Retina and Glaucoma software analysis support. Device networking to EMR (electronic medical records system. Proficiency in DICOM and HL7 along with PACS systems. Linknet, Mirth connect ( NextGen). CRM ticketing system. Microsoft team and SQL, TeamViewer application for remote support.

March 2012- Oct 2018

NuAxis Innovations

(Contractor) OASAM- United States Department of Labor

90 7Th street

San Francisco Ca 94103

415-***-****

Job Title: Sr. Network Administrator

Duties: Network & Server support. Provide technical support for various sub agencies. Desktop & laptop support mainly Microsoft Windows and IOS. Manage servers, print server, Active directory. Avaya PBX Administration. Network and Phone cable installation. Audio Visual hardware support. Email and mobile app support. Checkpoint Encryption, Adobe suite. Provide remote support via Gotoassist and remote desktop. Enterprise Skype support. Dell hardware troubleshooting.

March 2008- June 2012

DeviceAnywhere.com

1730 South Amphlett Blvd. Suite 300

San Mateo, CA 94402 Phone 888-***-****

Job title: Sr. Network & server support

Duties: Maintain device servers & network. Program & troubleshoot mobile devices.

Re-flash mobile device firmware & upgrade. Support Dot Net frame and java application.

Mobile devices hardware & software configuration. Device driver configuration and supported escalated

customer issues and emails. BREW setup and configuration.

Nov 2004 - Feb 2008

Motorola Inc

Marketplace Tower

6001 Shell mound Street, 4th Floor

Emeryville, CA 94608

Ph 510- 420-7400

Job title: Tier 2 Network technical support.

Duties: Provide router configuration support for clients. Setup & troubleshoot VPNs. TCP/IP configuration support. Supported Windows 2000 servers, MAC OS X network & Application support. Timbuktu remote control software and Ecare. Supported office 2003 applications, and process RMA. Also provided email technical support.

Oct 2003-2004: Cafepress.com

1515 Aurora Drive

San Leandro, Ca 94577

Phone 1-877-***-****

Job Title:,Tech support, Shop design.

Duties: Supported customer with,HTML, Adobe acrobat, and Adobe photo shop.

Feb, 2000 – March 2003

Liberty Financial (Progress Investment Mgmt Company). San Francisco, CA

Position: Systems Administrator

Duties: Network administration and user support on Windows 2000, NT 4.0.

Installation of Windows 2000 and NT 4.0 on user systems.

Upgrade 95/98 machines to NT4.0 and Windows 2000 pro

Maintained and supported Progress’s Tape Backup system on ARCSERVE 2000.

Troubleshooting Hardware/Software problems. Office 2000 professional.

DHCP server, Veritas and Windows applications.

EDUCATION:

Cal State University EAST BAY

BS Information technology

Dell certified system technician,

CHABOT College, Hayward CA

Associates Liberal Arts & Information Technology.

Certifications: SQL Database, TCP/IP networking, Swift IOS development.

Special Skills:

Flying Viking Flight School

Hayward Airport. Hayward California

Private Pilot Course in process.

Aeronautical Engineering.

Activities: Designing web sites, Music production, and programming applications.

Weight & fitness training.

REFRENCES: Available upon Request.



Contact this candidate