Lisa Rodriguez
Phoenix, Arizona *****
ady6f3@r.postjobfree.com
An organized, detail-oriented, and conscientious Administrative Assistant/Billing Specialist, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. QUALIFICATIONS/SKILLS
● Knowledge of office practices and procedures
● Strong attention to detail, great math skills and enjoy working with numbers
● Excellent analytical, organizational and communication skills
● Microsoft Office/Outlook/Windows XP proficient
● Learns new software applications quickly
● Knowledge of multiple software programs including Oracle, SAP, PayCom, ADP, Mas 90/200,MMX, HC360, ePremis, MediAR, ECM
● Previously been responsible for preparing bank deposits, charge backs and credit memos EXPERIENCE
Billing Specialist
CVSHealth – Phoenix, Arizona 12/2021 - present
● Prepare and submit claims to payers, patients in timely manner
● Review and resolve errors, edit claims and verify all information, including pricing is accurate
● Review and resolve high dollar claims for accuracy as well as complete special projects as assigned
● Assist with training/auditing and answering billing/collection questions
● Designated SME for my team
● Assist my manager with special projects and reports
● Back up to the Sr roll
Accounts Receivable Specialist
CVSHealth – Phoenix, Arizona 08/2017 – 12/2021
● Completed follow up on claims, maintained quality and productivity requirements
● Built and submitted accurate and timely claims to payers, researched/analyzed unpaid claims
● Resolved denials, partial payments and payment variances
● Assisted with billing for several months before transferring Payroll Manager
Accountemps/Office Team (CSS) - Phoenix, Arizona 05/2016 - 07/2017
● Entered labor/vacation/holiday/sick hours for 250+ employees AZ, CA, CO, WA, UT
● Updated/entered all employee demographics, pay rates, tax info, direct deposit info
● Completed forms from DES, Child Support, Unemployment
● Entered wage garnishments, levies, payroll deduction
● Ran e-verify on all new employees
Payment Poster/Biller
All Around Accounting - Phoenix, Arizona 11/2012 - 04/2016
● Posted electronic/bank/lockbox payments to patient accounts
● Entered and updated demographic information
● Processed and recorded new insurance policies and claims
● Prepared and submitted completed claim forms
● Entered billing charges for various chiropractic offices daily Accounts Receivable Clerk
Ajilon (Shamrock Foods) - Phoenix, Arizona 01/2012 - 10/2012
● Posted electronic/bank/wire payments to customer accounts
● Balanced to accounts receivable spreadsheet data daily
● Posted minimum of $2 million to accounts daily
Billing Manager
Emergency Chiropractic - Phoenix, Arizona 03/2009 - 12/2011
● Entered and updated demographic information
● Prepared and submitted completed claim forms
● Entered billing charges for patients daily
● Posted insurance and Attorney payments to patient accounts
● Maintained files and records to show correspondence activities EDUCATION
High School Diploma
Carl Hayden High School, Phoenix, Arizona
General Studies
AWARDS
Received numerous awards for maintaining 100% QA scores at CVSHealth Received numerous recognitions for Accountability, Collaboration, Caring, Integrity at CVSHealth Prepared and led trainings on billing procedures to teams of collectors and billers