Shift Supervisor

Melanie Ann Heater

- Hardworking, Dependable, Accountable and Creative

**** ****** ***

Fresno, CA 93726

559-***-****

**************@*****.***

EXPERIENCE

Starbucks, Various Locations— Barista/Supervisor

August 2016-September 2022

Barista Trainer October 2018-December 2020 (Clovis & Herndon) Shift Supervisor January 2021-April 2021 (Clovis & Herndon) Starbucks, Somerville & Perrin #8108— Shift Supervisor April 2021- December 2021

Starbucks, Copper & Maple #62528 — Shift Supervisor December 2021- September 2022

EDUCATION

Buchanan High, Clovis, Ca — High School Diploma

2012-2016

FORMER PROJECTS

Store Opening of Copper & Maple — December 2021

-Took full ownership of setting up a new location. Building and helping interview a new team along with my manager to bring the Starbucks Experience to life and create a Third Place Environment along with my lead team and baristas. Advised new baristas, barista trainers, and supervisors into their current positions. Store Opening Of Kuppa Joy, Palm & Bullard —

- Trained as a shift lead, worked with fellow leads, company owners, & upper management to create a new team that creates an experience of quality coffee, & loving people.

References:

–Robert Gamez: Professional

*********@*********.***

559-707–9518

– Keith Mo Hiler: Personal

*********@*******.***

559-***-****

SKILLS

-Receptive: Very adaptive to

other leaders' communication

styles to balance a team and

build unity. Receptive to

constructive coaching.

Accountable for any

responsibilities, projects or

tasks.

-Analytical Decision Maker:

Achieving top priorities and

identifying problems to solve

in the moment.

-Inventory Management:

Organization/Product Orders

and Accuracy

-Planning and Prioritizing:

Deployments of subordinates

alongside management,

personal scheduling,

reviewing various metrics, as

well as tracking personal

growth within

responsibilities.

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