Kevin Baptiste

**** **** ******* **, *********, GA, 30815-5706, US • 706-***-**** • ady6cs@r.postjobfree.com With forward-thinking strategies, skilled in maximizing employee performance, customer relations, and business profitability. With focus and diligence, easily adapt to changing priorities. Multi-Task Management

Customer satisfaction

Client-focused

Proficiency in job at

Creative problem solving

Diploma - 2023

Hephzibah High School - Hephzibah, GA

Assembler/ Team Leader/ Quality - February, 2022 to June, 2023 Textron Specialized Vehicles (west campus) - Augusta, GA Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions. Reduced product defects by [Number]% by implementing quality assurance guidelines. Identified operational flaws and took corrective action to address [Type] and [Type] concerns while also facilitating [Result]. Live Chat Agent - June, 2022 to Present

CVS - Augusta, GA

Ensure that customers and internal departments are properly communicated with. Provided onboarding and guidance to other sales representatives in order to help them meet sales targets while expanding business opportunities for [Type].

Contacted customers to suggest additional services or product purchases and to inquire about their needs or concerns after completing sales. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY