Sales Associate Customer Service

Amanda McCormack

Motivated and Energetic, RV Sales Associate with a desire to succeed

while promoting a company offering quality brands and superior customer relations.

**** ** **** ***.

Ocala, FL 34471

352-***-****

*********.********@*****.***

EXPERIENCE

Optimum RV, Ocala, FL— RV Sales Associate

NOVEMBER 2019 - OCTOBER 2020

Followed the sales process required from arrival until the camper was delivered. Completed follow up on all sales and non-sales. Logged customer information in the E-Lead CRM. Daily Phone Calls and emails. Grease Trap Guy, Ocala, FL — Phones Sales Representative October 2017 - September 2019

Made Cold Calls to restaurants and hotels nationwide and sold bulk chemicals for cleaning the grease traps and kitchen. Also responsible for calling monthly to pitch new products and place reorders. RV Swap Shop, Summerfield, FL — RV Sales Associate March 2014 - October 2015

Followed the sales process and also retained consignment units. Cold called customers selling their RV’s in order to gain inventory. Strictly a consignment lot. Maintained positive customer relations in order to gain future business and referrals as well.

EDUCATION

Rasmussen College, Ocala, FL — Associates of Science OCTOBER 2010 - JUNE 2013 (GPA 3.4)

Completed courses such as Microsoft Office and Student, Keyboarding (85 WPM), Accounting 1&2, Customer Service, Effective Communication . Belleview High School, Belleview, FL — Diploma

AUGUST 1993 - JUNE 1997

Completed Business Course of studies. Finished with 4 college credits in Humanities, Psychology, and Oceanography. Consumer Economics and took 4th place in the nation for the stock market game. Played Volleyball and sang in Choir all 4 years. GPA 3.6

SKILLS

Effective communication

skills both written and oral,

and interpersonal skills.

Fast learner and Experienced

with many different types of

software including CRM’s

(SalesForce & E-Lead).

Ability to actively listen to

customers and be dependable

for them. Willing to work on a

day off to help them.

Goal oriented and self starter,

with drive to succeed.

AWARDS

BIG GIRL PANTS, RV Swap

Shop, equivalent to Sales

person of the month in April

of 2014.

Directors List: 4.0 GPA for the

Semester, Rasmussen for

Summer 2011, Fall 2011, and

Spring 2012.

Dean’s List, Rasmussen

College, Winter 2010, Fall

2011, Spring 2012, Summer

2012, Fall 2012

4th Place Team National

Stock Market Game 1997 My

high school consumer

economics class took 4th

place nationwide playing

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