Quanecca Cobb

Butler, TN *****

ady698@r.postjobfree.com

+1-423-***-****

As said above a loving warm-hearted single woman who works hard for what I have and, have yet to obtain. a punctual person who believes "the early bird catches the worm"! Which in its past experiences has proven itself to be a fact. Work hard for family as well, as potential employers. I'm loyal trustworthy respectful and command respect given the fact I try to treat people as I wanna be treated. I've taken care of people most of my life as far including siblings and an aunt and uncle. Basically, I feel as tho taking care of people is my calling I've been in this field of work for quite some time I've worked for lighthouse Healthcare for over 10 years and the only reason I parted ways is because of a geographical move do to my husband being sick and we needed to be closer to the therapy facilities. Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Work Experience

Certified Nursing Assistant (CNA)

BetterHelp,Inc - Stamford, CT

July 2019 to November 2021

Contributed to the health and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration. Maintained best-in-class standards for individualized care in a 2-bed unit by continuously checking in with patients and families and quickly providing care. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment Additional Information

Authorized to work in the US for any employer

Counselor

LIGHTHOUSE HOME CARE - Boston, MA

February 2016 to September 2020

I attended to the special needs of patients and helped them with coexisting life skills while developing social skills.and to also add I have also been a driver/ activity counselor for troubled adolescents It helps young adolescents get a fair start and a positive attitude for the development of their mental stability and social development for the future Road ahead of them..and of all people who are really interested in delicate situations that have affected their lives, I really can relate, to these young people who have been through very difficult and trying times as Adolescent that CAN OVERCOME AND VERY MUCH SO SUCCEED!..

Ran individual therapy and family therapy sessions for children ages 12 to ages 16 Developed and expanded the referral system of service providers to assist clients in attaining services. Customer Service Representative

Elwood Staffing

January 2017 to July 2019

Provided primary customer support to internal and external customers. Handled over [3] calls per shift signed up new customers, retrieved customer data, presented relevant product information, and canceled services

Responded to customer requests for products, services, and company information Education

Post University Waterbury - Waterbury, CT

Present

Skills

• Driving (5 years)

Caregiving (10 yrs)

Customer service

Customer support (1 year)

Sales

Phone etiquette

Driver's license

Customer service -- Proficient

Full results: Proficient

Cleaner fit -- ProficieJuly 202

Measures traits that are important for successful cleaners Front desk agent (hotel) -- Proficient

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Indeed Assessments provide skills tests that are not indicative of license or certification or continued Development in any professional field.

Additional Information

Also, have experienced online chat representatives. Freelance work, Also Appointment setter skills. Certifications and Licenses

CNA

Driver's License

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