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***** ***** ** **, ***** Valley, Washington 98038 206-***-**** deliag

Professional Summary

® Bilingual in English and Spanish

¢ Charismatic Substitute Teacher with 2+

years of experience filling in for classrooms as assigned

© 8+ years: Excellent Customer Service

© 6+ years: Office Enviromint

© 9 + years: Claims administration responsibilities

Skills

© Bilingual English and Spanish Excellent Customer Service

* Lecturing and teaching © 13+years office environment

* Volunteering at my kids school programs

Experience

Substitute Teacher 10/2019 to 09/2022

Tahoma School District - Maple Valley, Washington

© Utilized computers and RF scanners to meet departmental productivity and accuracy

standards.

* Pulled, filled, packed, and set up orders to prepare for delivery or pickup.

¢ Loaded trucks to fill orders for transport

* Maintained safe and clean work environment by keeping shelves, pallet area, and workstations

neat.

Warehouse Associate 11/2018 to 02/2019

Amazon - Belleville, Wa

© Utilized computers and RF scanners to meet departmental productivity and accuracy

standards.

¢ Pulled, filled, packed, and set up orders to prepare for delivery or pickup.

* Loaded trucks to fill orders for transport.

¢ Maintained safe and clean work environment by keeping shelves, pallet area, and workstations

neat.

Customer Serve Specialist Il 06/2014 to 08/2017

Universal Language Service — Bellevue, Spanish Interpreter

* Translate Spanish forms in to Englis serve both English and Spanish -speaking Customers

* Originate and sell permits & licenses for contractors, electricians, plumbers, elevators, installers &

homeowners.

¢ Enter wage complaints in to forms in the ESCH. Translate each form from Spanish to English to

processing in to system and give it to claims manager

Customer Servce Specialist II 10/2007 to 03/2011

Labor and Industries — Tukwila, WA

* Translate Spanish forms in to Englis serve both English and Spanish -speaking Customers

* Originate and sell permits & licenses for contractors, electricians, plumbers, elevators, installers &

homeowners.

¢ Enter wage complaints in to forms in the ESCH. Translate each form from Spanish to English to

processing in to system and give it to claims manager

Education

GED Jun 1996

Yuba City Cillege - Woodland, CA

¢ EDUCATION

© Workshop on WSIA claims processing

¢ Language Bank Translation

Training, king-Kitsap Countries

e American Red Cross, Seattle, WA

* Office Occupational Program, Renton

Technical College, Renton, WA

© GED Graduate, Yuba Collage, Woodland, WA

Medium

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