Administrative Assistant Customer Service

TENDANI Z CHOENI

*** ****** **

Anna, TX *****

469-***-**** cell – *********@*****.***

Amazon Logistics Centre, Frisco (FC Associate I) 02/2023 to current Supervising Associate in:

sorting and stowing packages into designated bags

Pulling to buffer

Picking routed packages (bags) to stage – ready for delivery drivers

Diverting to correct cluster line

Transtar National Title, Plano, TX (Title Analyst/Examiner) 03/09 to 01/23

Executive Title Examiner for refinancing

Planning tele-conferences, meetings for Loan Closers, notaries and underwriters

Maintaining appointment schedules and calendars for new clients

Support new internet title orders and recordings. Conduct title research to compile chain of title.

Generate Closing Protection letters for different underwriters.

Investigate and interpret tax records in order to determine tax liability; prepare tax fee sheets for different lenders

Accurately follow chain of title, type and email supporting reports, receive and send out property searches.

Perform other executive duties and responsibilities

Analyze and prepare legal property description documents

Prepare and send out loan policies

Rodman Companies, Frisco, TX (Administrative Assistant) 08/07 to 02/09

Multi tasking administrative assistant in administration and accounting departments, supported executive staff.

Liaison person in absence of Senior Administrative Assistant.

Received customer service calls and directed them to individual extensions

E-filing of all incoming invoices, inventory equipment in various libraries, and maintain monthly equipment records

AP data entry – entered invoices in the company accounting system, weekly pulling and payments of invoices for weekly check runs PNR Tax Service and Insurance (contractor), Dallas, TX 09/06 to 06/07

Supervise and perform administrative tasks for the call center

Assist customers with tax related matters, assembling appropriate reports, data and research material to acquire more clientele for the company

Compile 1040 and Corporate returns for clients, management reports and bookkeeping

Danish Association for International Corp. 10/95 to 06/06 Administrative Officer

Purchased and supervised maintenance of a fleet of 55+ vehicles, including a store of spare parts and necessary vehicle equipment.

Planned for sales of used vehicles at end of contractor term

Responsible for housing, security and all immigration for expatriate workers

Daily monitor of office equipment, imports, maintenance and distribution of office stationary

Updated transport Policy in relation with government regulations Education

BBA - Marketing Administration from Institute of Marketing Management, South Africa, MBA - Texas Women University, Denton, Texas

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