Customer Service Front End
Resume:
Dynasti Wyatt Indianapolis, IN
*******.*@*****.***
EXPERIENCE
Csl Plasma, Indianapolis IN, Phlebotomist
Arrange daily activities based on urgency of requests for fluid samples Identify patients and their personal information using their ID, documents or other means
Determine the right venipuncture method based on patient age, etc Reassure patients and help them relax
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment Ensure optimal quality and quantity of samples
Label samples correctly and send or deliver them for testing Answer patient questions and provide useful information Keep accurate records on fluid specimens and tests Adhere to all relevant health and safety standards while working Help with blood transfusions when needed
Allegion, Indianapolis IN —Assembly line worker
04/2021 - 04/2022
Contributed to a team-based environment to maintain line productivity and meet expected deadlines.
Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
Utilized templates and read measurements to position parts and subassemblies.
YMCA, Indianapolis In—Child care aide
04/2019- 03/2020
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Supported children's emotional and social development with one-on-one attention.
Enforced rules to teach manners and maintain a safe environment. Instructed children in health and personal habits, including eating, resting and toilet habits.
Maintained neat environment by organizing toy bins and bookshelf Wendys, 1605 N Shadeland Ave— Cashier
04/2018 - 02/2019
Operated the cash register, collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues with cash registers, card scanners and printers. Promoted specific item options to drive sales and achieve add-on purchases. SKILLS
Positive reinforcement
methods
Reliable
Emergency procedures
Strong computer skills
Engaging
Self-motivated
Active listener
Workshop leadership
Arts, crafts and games
Excellent communication
skills
Interpersonal and
written communication
Friendly
Reliable and punctual
LANGUAGES
English
Worked closely with front-end staff to assist customers and maintain satisfaction levels
EDUCATION
Warren central High school, Indianapolis IN — Diploma Phlebotomy training specialist, Indianapolis IN — some college no Degree
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