Technical Support Delivery Driver

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EURIS QUINTERO

Richmond, VA *****

ady60f@r.postjobfree.com / 804-***-****

SKILLS

Maintenance and Repair

System Installations

Schematics Interpretation

Proficient in [Software]

EXPERIENCE

Tower Technician II/ Qualtek - Henrico, VA, USA 02/2023 - Current

Install, inspect, and maintain services for wireless radio and antenna systems on towers, rooftops, and other elevated structures

Mount antennas, including panels and microwave dishes, run coax, apply connectors, sweep lines, and PIM test coax lines

Install required tower equipment, including, but not limited to, masts, clamping, bracing, supports, antennas, remote radio units, cabling, and bolting

Assemble different types of structures such as rooftops, monopoles, self-supports, and guide towers

Install power trunk lines

Complete antenna installation of microwave parabolic one to fifteen feet, VHF, UHF, cellular, and FM broadcast

antennas

Support site cleanup and site upkeep as directed by the Foreman and/or local management

Load, transport, and unload tools, materials, and equipment in a safe manner

Complete all required Company documentation

Other duties as assignedIdentified opportunities to enhance specialization resulting in increased efficiency. Delivery Driver / Door Dash - Henrico, VA, USA 11/2022 - Current Windows Technician / Fish Windows Cleaning - Henrico, VA, USA 07/2021 - 02/2023

Identified opportunities to enhance specialization resulting in increased efficiency.

Windows repair and installation

Power washing

Cleaning Gutters

Assessed company operations for compliance with safety standards.

Maintained positive working relationship with fellow staff and management.

Monitored operations and reviewed records and metrics to understand company performance.

Set specific goals for projects to measure progress and evaluate end results

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Specialist in Telecommunications / Movilnet - Maracaibo, Zulia 03/2007 - 09/2017

Identified opportunities to enhance specialization resulting in increased efficiency.

Managed and resolved incidents according to service agreements.

Defined team directions and provided guidance to members.

Assessed company operations for compliance with safety standards.

Maintained positive working relationship with fellow staff and management.

Monitored operations and reviewed records and metrics to understand company performance.

Set specific goals for projects to measure progress and evaluate end results.

Identified areas for improvement, narrowing focus for decision-makers in making necessary changes. Telecommunications Technician II / Talent Group 2010, C. A. - Maracaibo, Zulia 01/2007 - 02/2007

Installed, set up and repaired devices and system components.

Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.

Provided installation, service and maintenance for broadband internet and digital telephone service.

Tested connections to verify power supplies and communication link functionality.

Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.

Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.

Ran wires between components and to outside cable systems.

Assisted with developing long-term strategies to accommodate future needs of telecommunications network.

Installed network interface devices and rearranged inside wiring.

Measured, cut, spliced and installed wires and cables.

Laid out cabling plans and ran through buildings to desired locations. Telecommunications Technician / Zemerath - Maracaibo, Zulia 01/2006 - 01/2007

Installed, set up and repaired devices and system components.

Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.

Provided installation, service and maintenance for broadband internet and digital telephone service.

Measured, cut, spliced and installed wires and cables.

Assisted with developing long-term strategies to accommodate future needs of telecommunications network.

Installed and repaired distribution racks and cables.

Ran wires between components and to outside cable systems.

Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.

Climbed poles and ladders to install, maintain or inspect equipment.

Tested connections to verify power supplies and communication link functionality.

Demonstrated equipment to customers and explained use, responding to inquiries or complaints. Control Center Analyst / International Security System - Maracaibo, Zulia 10/2005 - 12/2005

Entered commands and observed system functioning to verify correct operations and detect errors.

Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.

coordinate the jobs of security agents and provide control of their operations in real time, monitoring and alarm manageme

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Electronics Laboratory Assistant / Readic Unir - Maracaibo, Zulia 03/2002 - 05/2003

Maintained detailed logs of experiments and relevant data and updated databases with new information.

Provided technical support and services for scientists and engineers working in agriculture, environmental science and resource management.

Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.

Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.

Implemented lab procedures to prevent errors and protect staff.

Maintained clean and organized work area with adequate supplies and reagents.

Monitored and observed experiments, recording data for research personnel evaluation.

Collected information and samples in support of staff research.

Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expenditure log.

Prepared lab for daily operations by stocking materials and equipment.

Collected and organized data to perform data analysis and prepare technical reports.

Used time management and adaptability skills to prioritize and run multiple tests.

Managed laboratory supplies and equipment, providing maximum output to meet data deadlines. Computer Technician / Siscomesa - San Francisco, Zulia 02/2000 - 03/2002 computer equipment repair

Detected and corrected error messages within software and hardware reporting systems.

Installed appropriate security patches to eliminate security vulnerabilities.

Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.

Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.

Identified hardware issues caused by component failures using approved diagnostic tools.

Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.

Configured computers to network drivers and connected to printers and other peripheral equipment.

Built and repaired [Type] computers according to schedule.

Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.

Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.

Troubleshot devices to identify and solve issues with hardware or software performance.

Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.

Utilized password reset utility to unlock units with BIOS password locks.

Diagnosed and determined system issues to route for repair.

Documented repair processes and helped streamline procedures for future technical support actions.

Applied corrective hardware solutions as problems arose and provided end-user training to enhance operations.

Updated software versions with patches and new installations to close security loopholes and protect users. EDUCATION AND TRAINING

GED 08/2014

IUTM - Maracaibo

GED 08/2005

Readic Unir - Maracibo Zulia

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LANGUAGES

Spanish:

Full Professional

English:

Professional

Portuguese:

Elementary

CERTIFICATIONS

[cable measurement-MT8212B] Training - [2006]

[cable measurement-MT8212] Training - [2006]

[Installation and Verification GSM RBS 2106/2206] Training - [2009]

[GSM RBS maintenance 2x06/2x07/2112] Training - [2009]

[operation and maintenance of pasolink neo] Training - [2009]

[Techniques for working on towers] Training - [2009]

[Minilink TN Operation and Maintenance] Training - [2012]

[10 years of service], [Movilnet] - [2017]

[research and technological innovation] systems - [Year]

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