Customer Service Front End
Resume:
LaTonya Fitzhugh
Atlanta, Ga 30354
***************@*****.***
Skills
To work for dynamic and fast growing company utilize my professional skill in customer support
● Experience in servicing customers, both in-person and by telephone
● Superior communications skills in dealing with customers, co-workers, and employers
● Well-organized and highly efficient working in a multi-tasking dynamic environment
● Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles
Experience
August 2013-December 2018
Fresh Market, Cashier, Assistant Front End Manager, & Bulk Specialist
Cashier
● Greeting customers, answering question, helping them locate items
● Operating the cash register, scanning, and scales
● Balancing the cash register and generating reports for credit and debit sales Assistant Front End Manager
● Opening/Closing front office
● Overseeing and managing cashiers
● Ensuring the company’s policies were followed
● Hiring, training and developing new employees
2
● Resolving any issues that customers had to ensure that there was satisfaction Bulk Specialist
● Managing and having knowledge different type products in the Nut Industry August 2018 - June 2020
Calyroad Creamery, Assistant Cheese Maker and Customer Service Retail
Assistant Cheese Maker
● Processing milk, adding different ingredients
● Take the customer’s orders, package and ship them a certain company or customer
● Maintaining a clean and sanitized the production room
● Overseeing the growth of the product
Retail Customer Service
● Restocked the store to ensure there were no disruptions in service
● Served customers with courtesy and patience
● Servicing the customers over the phone by taking orders September 2020 - Present
Them Browns Cares Transportation
● Service the customers with transportation
● Thorough communication with the customers
● Worked closely with senior citizens, ensuring their safety to the destination September 2022 - Present
Fresh Market
Deli Department
● Maintain a sanitized and clean area
3
● Exchanging the fresh and out dated products
● Displayed customer service when a customer is in need
● Working with different food types
● Prep and make different types of salad, wraps, pizzas, pastas and other dishes
● Prepared different hot dishes
● Serving customers with patient
● Communication through mobile orders
Education
Southside Comprehensive High School, September 1989 - June 1993 High School Diploma
Westwood College, January 2009 - December 2010
Associate of Science Degree
Awards
● Customer Service
● Bulk Specialist Training
● Dependence and Efficiency
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