Versatile Service Professional
Resume:
Hello
Dion M. Lee Jr.
Highland, IN 46322
*********.**@*****.***
Professional Summary
● DOT Medical Certification
● Customer Service Oriented
● Leadership skills and experience
● Technical and verbal communication
● Highly organized
● Peak in fast paced situations
September 2021
Mickey’s Linen, Hammond, IN- Route Service Rep
● Take payments from patients over the phone
● Answer patients questions over the phone
● Insert patient insurance information over the phone
● Assist patients and third parties with patient information January 2015
Loyola University Medical Center, Maywood, IL - Patient Transport Lead
● Problem solve issues in place/absence of supervisor
● Coordinate, monitor and direct staff to ensure efficient functionality
● Train new employees on department procedures, equipment, safety, quality, compliance and competency
● Participate in department quality and performance improvement programs
● Transport and assist patients and staff while dispatching June 2017
Loyola University Medical Center, Maywood, IL - Radiology Service Rep
● Check-in patients for scheduled appointments
● Schedule patients for radiology exam visits
● Register new patients
● Assist radiology staff
● Take payments for radiology exams
Education
May 2008
2
Proviso West High Scholl, Hillside, IL - High School Diploma References available upon request
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