Post Job Free

Resume

Sign in

Real Estate Customer Service

Location:
Sandy Hook, CT, 06482
Posted:
August 23, 2023

Contact this candidate

Resume:

Brianna Teixeira

Sandy Hook, Connecticut, United States

ady5wq@r.postjobfree.com 203-***-****

linkedin.com/in/brianna-teixeira-751313190

Summary

Experienced and motivated business graduate with a proven track record in fast paced environments, always striving to achieve the best results. Highly skilled in MS Office suite applications. Efficient in financial reporting, planning, data analysis, project management, customer service, and relationship building. Excellent analytical skills demonstrated through the ability to manage multiple projects simultaneously while meeting deadlines consistently. A resourceful problem solver who is not afraid of challenges or change. A quick learner and always hungry to learn more!

Experience

Director Of Recruiting

CENTURY 21® Scala Group

Apr 2022 - Present (1 year 4 months)

Recruit entry-level and experienced agents with high growth potential via outbound calling, emailing, Social Media, and networking events.

- Utilize various technology platforms/systems, social media, and CRM

- Maintain CRM to incubate recruit leads

- Make daily outbound calls to meet recruiting goals

- Provide weekly status update/pipeline reports

- Communicate our company culture and value proposition to potential recruits

- Meet goals for new hires

- Schedule and conduct live and virtual recruiting interviews Tax Specialist

H&R Block

Oct 2021 - Present (1 year 10 months)

Goal-driven tax preparer responsible for advising clients, analyzing tax data submitted by clients, and filing and submitting tax returns. Ensure confidentiality, provide excellent service to promote repeat business, and provide future tax planning to clients. Knowledgeable of legislation and regulations, provide excellent service to clients, and maintain the high standard set by the organization. Detail- oriented with excellent oral and written communication skills to handle correspondence from clients and tax authorities.

- Setting up meetings with clients.

- Advising clients about the tax preparation process.

- Preparing and submitting tax returns for clients.

- Handling communication from clients and tax authorities.

- Auditing all tax forms for completeness and accuracy.

- Providing future tax planning to clients.

- Securing repeat business and expanding the client base. Brianna Teixeira - page 1

- Analyzing tax data submitted by the client to maximize the outcome for the client.

- Signing income tax returns on behalf of individual and business clients. Licensed Real Estate Salesperson

eXp Realty

Sep 2021 - Mar 2022 (7 months)

- Develop a marketing plan for clients designed to attract and address the needs of buyers

- Gather client information concerning their desired features in a home, financial ability, home types and neighborhoods of interest

- Identify properties for sale through the multiple listing service and present them to clients

- Pre-screen and qualify all potential buyers before allowing them onto a client’s property

- Assist clients as they explore their financial options

- Present all offers to clients

- Preside over negotiations and advise clients on suitable courses of action Licensed Insurance Agent

Allstate

Sep 2021 - Mar 2022 (7 months)

Licensed insurance agents sell and negotiate property and casualty insurance to match the needs of their clients.

- Implement marketing strategies to promote new and current insurance policies

- Attend meetings and programs to learn about new products and services

- Calculate premiums and establish payment methods

- Report the progress of initiatives and maintain bookkeeping systems, databases, and records

- Help clients settle any claims on their insurance and monitor insurance claims

- Meet customers’ expectation to ensure satisfaction of insurance coverage

- Continuously educate yourself on the industry and learn about new products and services

- Customize insurance programs to suit individual customer needs

- Ensure that policy requirements are fulfilled, including completion of the appropriate forms Licensed Real Estate Salesperson

Fab Real Estate

Jan 2021 - Sep 2021 (9 months)

- Develop a marketing plan for clients designed to attract and address the needs of buyers

- Gather client information concerning their desired features in a home, financial ability, home types and neighborhoods of interest

- Identify properties for sale through the multiple listing service and present them to clients

- Pre-screen and qualify all potential buyers before allowing them onto a client’s property

- Assist clients as they explore their financial options

- Present all offers to clients

- Preside over negotiations and advise clients on suitable courses of action Insurance Agent

State Farm

May 2021 - Aug 2021 (4 months)

Brianna Teixeira - page 2

Insurance agents sell and negotiate property and casualty insurance to match the needs of their clients.

- Implement marketing strategies to promote new and current insurance policies

- Attend meetings and programs to learn about new products and services

- Calculate premiums and establish payment methods

- Report the progress of initiatives and maintain bookkeeping systems, databases, and records

- Help clients settle any claims on their insurance and monitor insurance claims

- Meet customers’ expectation to ensure satisfaction of insurance coverage

- Continuously educate yourself on the industry and learn about new products and services

- Customize insurance programs to suit individual customer needs

- Ensure that policy requirements are fulfilled, including completion of the appropriate forms Project Administrator/Manager

Fresh Juice Bar

Jun 2018 - Dec 2020 (2 years 7 months)

- Send emails

- Budget business accounts

- Bookkeeping

- Customer service

- Prepare contracts and reports

- Assist with project management duties

- Oversee and perform administrative functions concerned with our project

- Call contractors and visit sites

- Make appointments

- Order supplies and track inventory

Receptionist/Manager

Legends Barber Co.

Jun 2019 - Mar 2020 (10 months)

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

Pre Loader

UPS

Sep 2019 - Feb 2020 (6 months)

Seasonal.

Customer Service Representative

LUXY™

Jan 2018 - Oct 2018 (10 months)

Supported customers by providing helpful information, answering questions, and responding to complaints. I was the front line of support for clients and customers. Helped ensure that customers are satisfied with products, services, and features.

Brianna Teixeira - page 3

Bartender

Ceviche Latin Kitchen

Feb 2018 - May 2018 (4 months)

Prepare alcoholic or non-alcoholic beverages. Interact with customers. Take orders and serve snacks and drinks. Assessing bar customers' needs and preferences and making recommendations. Handle difficult situations.

Cashier

Stew Leonard's Farm Fresh Food

Jun 2015 - Jun 2017 (2 years 1 month)

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue customers, refunds, credits, or change. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Education

Western Connecticut State University

Bachelor of Business Administration - BBA, Small Business Administration/ Management

2019 - 2020

H&R Block

Tax Law/Taxation

Sep 2021 - Nov 2021

Fab Real Estate School

Real Estate

Sep 2020 - Nov 2020

Naugatuck Valley Community College

Associate of Science - AS, Small Business Administration/Management 2017 - 2019

Henry Abbott Technical High School

High School Diploma, Hair Styling/Stylist and Hair Design 2014 - 2017

Licenses & Certifications

S.M.A.R.T. Sever Certification - Nagatuck Valley Community College Issued Dec 2017 - Expires Dec 2020

035540

Brianna Teixeira - page 4

Barber - State of Connecticut

Issued Apr 2017 - Expires Apr 2021

005117

Cosmetologist, Hairdresser - State of Connecticut

Issued Apr 2017 - Expires Apr 2021

065475

Real Estate Salesperson - State of Connecticut

Issued Jan 2021 - Expires May 2021

RES.0818137

Skills

Administrative Assistance • Microsoft Products • Financial Accounting • Project Management • Foreign Exchange (FX) Trading • Bartending • Microsoft Office • Microsoft Excel • Microsoft Word • Microsoft PowerPoint

Honors & Awards

2017 CIAC Scholar Athlete

Brianna Teixeira - page 5



Contact this candidate