Customer Service Billing Specialist
Resume:
Charlotte Thalmann
Billing Specialist
************@*****.***
**** ******* ****, *********, ** 34224
Professional Summary
I have worked in the healthcare billing field since 1973. I have many years of customer service experience
From being an administrator of a nursing home to doing collections and billing for hospitals and doctor billings.
Familiar with preparing and distributing customer statements, maintaining thorough and compliant records, resolving customer issues. Positive and upbeat when answering questions and offering information. First-rate oral and written, multitasking and decision-making abilities.
Efficient billing professional with 40+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Skills:
Research and due diligence CPT coding
Month-end closing procedures Billing
Records Organization and Review Insurance Knowledge
Collection Practices Spreadsheets
Billing Systems and Software Billing Inquiries
Audit Procedures Billing statements reviews
Collections duties Customer service support
Experience:
Billing Specialist, Center for the Performing Hearts, Port Charlotte, FL
Billing Specialist, Harbor Cardiology Associates, Port Charlotte, FL
Biller, Dr. Robert Maggiano, Single Doctor Practice, Fort Myers, FL
On-site Coordinator, NCO Financial Systems, HMA Hospital System, Venice, FL
Manager, St. Mary’s Hospital Admitting, Centralia, IL
Administrator, Colonial Manor Nursing Home, Madison, WI
10/2015-02/2022
06/2014-09/2015
09/2011-06/2014
02/2008-09/2012
06/2006-01/2008
1990-1993
Education:
Associate-Business, Cardinal Stritch College, Madison, WI 1990-1993
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