Customer Service Data Entry
Resume:
***********@*****.***
Lakeland, FL *****
AILEEN LUNA
ACCOMPLISHMENTS
Employee of the Quarter (x2), Medical Undergraduate
SKILLS & ABILITIES
Quick-books, Data Entry, ICD-10, ICD-9, CPT coding, Med. Term, Med. Records, Cash Handling/Balancing, Stocking/Inventory
HIPAA, Word, Excel, Troubleshooting, scheduling, Detail Oriented, High Integrity, Insurance-vehicle and medical,
Problem Solving, Thrive under pressure, Project Management
PROFESSIONAL EXPERIENCE
SERVICE MANAGER, KANE’S FURNITURE
03/2023 – PRESENT
Oversee all services for the store including the management of scheduling and parts for the technician. As well as delegating knowledge and service tasks to others. This must be completed while simultaneously handling customer service duties.
CUSTOMER SERVICE REP, KANE’S FURNITURE
12/2021 – 01/2023
Efficiently handle all office tasks, reports, calls, emails, cash, payments, projects, tagging, data entry and problem solve for all customers in person or on the phone.
CLAIMS ADJUSTER TCR1, GEICO
01/2020 – 12/2020
Investigate coverage and liability through gathered evidence efficiently for over 500 personally assigned claims at one time. This must be done while following strict laws and company procedures.
*DETAILED RESUME AVAILABLE UPON INDIVIDUAL REQUEST*
EDUCATION
FLORIDA TECHNICAL COLLEGE —PEMBROKE PINES —BACHELOR OF SCIENCE IN ALLIED HEALTH MANAGEMENT
Perfect Attendance, Presidential Honor Roll, Citizenship Award, Medical Ambassador
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