Installation Manager Regional
Resume:
Steven Tucker
*********@*******.***
EXECUTIVE SUMMARY
Regional service and installation manager with management experience and exceptional people skills. Versatile in sales, P and L with margins management. Result-oriented; strategic sales professional with 20 years in the alarm industry. Articulate regional manager driven to succeed. Strategic planning and client relationship management expert desiring a challenging role as manager.
PROFESSIONAL EXPERIENCE:
National Certified Alarms; Memphis, TN
06/2005 –Present
Regional Manager
Manage day to day tactical and long-term strategic activities within the business. Conduct cost schedule, contract performance, variance and risk analysis. Draft business plans, budgets and quarterly and semi-annual business reviews. Provide feedback to executive level management on the effectiveness of strategies, selling programs and initiatives. Generate new accounts by implementing effective networking and content marketing strategies. Conduct new employee orientation to foster positive attitudes toward organizational objectives. Identify, develop and evaluate marketing strategies based on knowledge of company objectives and market trends .Oversee installed systems and new product development and training for MS, AL, & TN
ADT; Memphis, TN 10/2000 – 06/2005
Service & Installation Manager
Provided administrative duties. Maintained and repaired security systems and programmable control. Implemented video surveillance, motion detectors and closed-circuit television systems to aid in monitoring the premises. Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety. Responsible for P and L budgeting, recruiting, training and inventory control. Managed staff schedules for all shifts and events to minimize overtime costs
Rollins Protective Service; Atlanta, GA 07/1989 -10/2000 Service & Installation Manager
Provided commercial and residential testing, troubleshooting and installation of electronic security systems. Programmed and demonstrated the customer's system and add-on sales. PROFESSIONAL AFFILATIONS:
State of TN Alarm Contractors Board Member 2008-2014 State of TN Qualifying Agent State of MS Qualifying Agent
Shelby County Low Voltage License
CERTIFICATIONS:
NBFA Level I & 2 Certifications
Six Sigma Green Belt
EDUCATION:
University of Southern MS, Hattiesburg Engineering Technology, 1989 Phillips Junior College; MS, Jackson Electronic Engineering Technology, 1987
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