Medical Assistant Client Care

LATOYA MCRAE

*********@***.*** / 917-***-****

SKILLS/KEYS COMPETENCIES / KNOWLEDGE AND ABILITIES

Excellent in delivery of patient care Knowledge of Medical Terminology Physician trained in Phlebotomy and EKG Administration Clinical procedures HIPPA trained and compliant Phone management of 80 daily Accurate assessment of vital signs Accurate cash and credit management Ability to accept co- payments Assisted with medication compliance Experience in coordinating with large groups of clients averaging 15-20 Maintenance of records daily Proficient in Microsoft Word and Excel, and Cloud software Report preparation and spreadsheet management Ability to problem solve and deescalate adverse situations Experience in working with a diverse population EDUCATION

State University of New York (BEOC) Brooklyn, NY 8/2022 – 6/2023 NHA Certification as a Medical Assistant 6/2023

Phillips Global Institute, Jersey City, NJ

High School Diploma Awarded

PROFESSIONAL EXPERIENCE

PCA

SELF HELP HOME CARE, New York, NY 6/2022 – 12/2022 CASTLE ROCK HOME CARE, Bronx, NY 1/2023 – Current

• Delivered excellent client care to Holocaust survivors

• Assisted with personal hygiene and mobility

• Accurate appointment scheduling for physician’s appointments

• Coordinate entertainment

• Do necessary housekeeping to maintain a clean environment

• Act quickly and responsibly in cases of emergency USIC GAS METER INSPECTOR, Long Island, NY 9/2018 -9/2020

• Inspect for gas leaks, corrosion, pipe integrity, and other potential hazards

• Work independently in unsupervised outside environment which involved in, walking and driving long distances in all weather conditions

• Interact with customers in a calm and professional manner FIRST QUALITY MAINTENANCE, Custodial Aide, New York, NY 1/2016 – 8/2018

• Performed general labor to support operation requirements

• Cleaned windows, bathrooms, and various offices

• Swept and mopped floors and dispose of all waste SKILLS

• EPIC (GENERIC VERISON OF EPIC CO/ CENGAGE PUBLISHING)

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