ANDREA L. BEALE

317-***-****

ady5i1@r.postjobfree.com

BACKGROUND SUMMARY

Human resources professional with 20 years’ cross-industry operational experience. Proven success in recruitment and retention, onboarding, ADP, payroll, and Workday system integration. Foster a culture of belonging from recruiting through development of dedicated staff that deliver great customer experiences. Strong critical thinking and conflict resolution skills. Demonstrate a passion for excellence while contributing in a hands-on role. Human Resources Certificate Program (50 hours), 2023.

EXPERTISE HIGHLIGHTS

Talent acquisition

Performance management

Compensation & benefits

Employee relations

Employee surveys

PROFESSIONAL EXPERIENCE

Indiana Healthcare Solutions, Indianapolis, IN

2022 to Present

HR Advisor / Recruiter

Responsible for recruitment, hiring and placement, compensation and benefits, employee training and employee assistance. Develop policies and procedures, investigate employee relations issues, develops performance plans based on job function. Work effectively across all backgrounds and levels of experience, knowledge, and skill.

VCA Animal Hospitals, Inc., Indianapolis, IN

2015 to 2022

Operations/Hospital Manager

Responsible for P&L and oversight of operations, including recruitment, hiring, training and development. Created high standards of practice management through the development and standardization of policies, protocols, and fiscal management in a $4M general practice. Developed quality service for pets at the hospital, daycare, boarding, training, and grooming salon.

Key Contributions

●Created a Referral Partnership Program within the community to recruit new clients and increase revenue to create positive referrals.

●Increased annual revenue growth by 4-8%.

●Reduced client complaints and increased social media scores from 3 to a 4.8 rating out of 5.

●Integrated independent hospital and managed turnaround assimilating cultures, created new policies and procedures.

PEARL COMPANIES, Indianapolis, IN

2014 to 2017

Contract Recruiter

Responsible for talent acquisition of maintenance techs, supervisors, property managers and leasing agents. Screened and interviewed candidates in partnership with hiring managers.

Andrea L. Beale, Page 2

PEARL COMPANIES, Indianapolis, IN

2011 to 2014

Regional Property Manager

Responsible for all property acquisition due diligence, inspections, file audits, staff recruitment, hiring and development, reporting, establishing policies and procedures and portfolio management.

Key Contributions

●Increased rents 10% within 24 months and renewal rate by 20%.

●Built ground-up reporting system to deliver just-in-time data, improve overall property performance and increase company revenue.

●Developed collections strategy for resident evictions, skips and delinquencies generating $27,000 in lost revenue and establishing a new delinquency threshold of <$1,000.

MUESING MANAGEMENT COMPANY, INC., Indianapolis, IN

2007 to 2011

Marketing and Training Director

Responsible for analyzing competition and developing sales strategies to drive optimal occupancy rates and revenues for 13 properties (2,600 units). Facilitated training for all new hires and staff (56 employees).

Key Contributions

●Analyzed competition and developed sales strategy to increase sales.

●Developed Preferred Partner Program with Clarion, Collegiate Housing Services and IUPUI resulting in partner rental discounts to employees and increased portfolio revenue.

●Established call quality monitoring process and related coaching sessions to improve leasing staff sales conversion and customer relations.

Additional Experience on Request

CONTINUING EDUCATION/CERTIFICATION/PROFESSIONAL AFFILIATION

HRCP (Human Resources Certification Program), 2023

Workday Champion (human capital management system), 2019

Certified Apartment Portfolio Supervisor, 2013

$5MM Club Member AMLI Residential

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