Driver Manager and logistics Coordinator
Resume:
PROFILE
Disciplined, proactive, passionate, and
organized, constantly looking for
professional and personal growth.
Committed, honest, kind, and respectful.
Over time and experience, I have
acquired a vision of leadership,
helpfulness, and empathy.
Encouraged with constant learning and
teamwork. Traveling to gain more
knowledge from people and different
cultures is my passion.
PERSONAL INFO
PHONE
Email Address
*********@*****.***
LINKEDIN:
www.linkedin.com/in/cristian-mauricio-
zuleta-290813163
Location:
Bogotá, Colombia 111151
LANGUAGES
Spanish – Native
English – Advanced
REFERENCES
Joaquin Milano
NCS Colombia
Refrigerated department Team Leader
Phone +57-318*******
Vanesa Gomez
Immunotec
General Manager
Phone: +57-316*******
Jaidyth Caballero
Odontology assistant
Phone: +57-321*******
CRISTIAN MAURICIO ZULETA
FRANCO
WORK EXPIRIENCE
Refrigerated Operations Driver Manager
NCS Colombia (Unlimited CarrierI)
2021-2023
Manage a team of 10 to 12 drivers, including owner-operators and company drivers, building plans to keep the drivers doing money and profit for the Company. I worked closely with brokers and customers negotiating rates over phone calls and emails to get the best profit for the owners and the company, also had to schedule pickup and delivery appointments, plan routes for drivers, take care of road closures and the driving hours for each driver, additional had to keep tracking on the load and keep the broker and customer informed about the load to make sure that freight was successfully completed and taking special care of fulfilling any special customer requirement like temperature, weight, amount of pallets, and pieces. Organizational and problem-solving skills with the ability to establish good relations with brokers, customers, and drivers, prioritize workload in order to meet team and company goals using good business judgment, and lead and retain a designated fleet of drivers.
Customer Service representative
Contact Point 360
2019-2021
Offer appropriate assistance and solutions to the company’s customers and effetely respond to inquiries or concerns about the product. Solve complaints and requests from customers in regards with their electricity service through the phone line.
Bilingual Recruiter
Primary Staffing, INC.
2017-2019
Responsible of supporting the day-to-day operations of the branch including recruiting new applicants. Interviewing and placing candidates’ information in to the company system, and work assignments.
Customer Service representative.
Isagenix Colombia
2014-2016
Personalized assistance in front desk. Customer service by providing immediate answers to cases of the associates, related with business management, or failing that, by escalating the possible affairs to the correspondent departments. Responsible of the development of reports in regards with rank promoted associates for their own acknowledgment. Responsible of following the status of the orders that were requested by the associates, in order to further accomplish the effective delivery of them. STUDIES AND CERTIFICATES
In Progress – 2025
Computer Programming Certificate
BRIGHAM YOUNG UNIVERSITY (VIRTUAL)
2021
Pathway Connect Certificate (MAT-ING)
BRIGHAM YOUNG UNIVERSITY (VIRTUAL)
2014
Gastronomy professional technician
POLITECNICO INTERNACIONAL
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