Customer Service Certified Nursing

JONNA N HOLLAND

*** ******* ***** **

Auburndale, FL. 33823

863-***-****

*************@*****.***

PROFILE:

Experienced server. Bringing dedication

an exceptional work ethic. Outgoing

with a dedication to positive guest

relations. Customer service as well as

cash handling. Great team player.

Organize with attention to detail.

Excellent communication and highly

reliable

EXPERIENCE:

SERVER

The Breadboard Bartow,FL.

4\2017-9\2017

• Train new servers and floor staff, on

guest service expectations. Proper

food handling. Restaurant protocols.

Delivered fast and friendly service.

SERVER

Lake Shipp Diner Winter Haven, FL

12\2016-4\2017

• Friendly and fast customer service,

regularly check on guest to make sure

satisfaction with each order and

beverage. Routinely clean tables,

silverware and floors. Restock items

for the next shift.

SERVER

Eagle Lake Diner Eagle Lake, FL

4\2013-10\2016

• Take customers food and drink

orders. Assist guest with help making

menu choices, as well as suggested

additional menu items to customers

to increase sales. Assist other servers

with food orders, running food, or

serving drinks.

EDUCATION:

• Auburndale High School

1994-1997

1 Bloodhound Trail, Auburndale, FL

• Traviss Technical Institute

8\1997-06\1998

Lakeland, FL

• Ridge Vocational

8\1998-6\1999

Winter Haven, FL

SKILLS:

• Point of sale system operations,

Harbor touch system operations,

Clover system operations, Serve save:

Food and beverage safety training.

Food and safety certified.

CERTIFICATES:

• Cosmetology

• Anatomy

• Microsoft word, excel, power point.

• Windows 98-2007

• Certified nursing asst.

• Med pass, med tech.

REFERENCES UPON REQUEST

Contact this candidate